Note: The job is a remote job and is open to candidates in USA. CrowdStrike is a global leader in cybersecurity, dedicated to stopping breaches with their advanced AI-native platform. The Senior Platform Professional Services Consultant will be responsible for the planning, deployment, and operational support of the CrowdStrike Falcon Cloud Security platform and related applications, ensuring effective implementation and customer support.
Responsibilities
- Provide technical expertise related to implementation, configuration, and troubleshooting assistance with the deployment of the CrowdStrike Falcon Cloud Security platform and associated applications/modules
- Support modification of scripts to deploy Falcon Cloud Security solutions with Bash, PowerShell, CloudFormation and Terraform
- Troubleshoot customer deployment issues across small to large enterprises
- Utilize and engineer native and 3rd party software deployment technologies
- Develop scripts and processes around Falcon sensor deployment
- Plan and report software deployment status
- Work closely and collaboratively with customer information technology teams
- Provide mentorship and guidance to the Platform Professional Services team, fostering a culture of innovation and continuous improvement
- Conduct training sessions to promote the adoption of cloud platform best practices across the organization
- Leveraging CrowdStrike applications to support customers in vulnerability and asset management
- Assist customers with the integration of CrowdStrike into existing tools
- Support both Incident Response and Compromise Assessment teams with deployment of Falcon modules, internal tools, and scripts required for collection of data
- Work closely and collaboratively with Platform Professional Services team to lead educational series for the Falcon Cloud Security and related applications
- Facilitate working relationship between product, engineering, and other cross-functional teams
- Examples of projects include: Guiding customers that want to deploy (Falcon) agents to ECS Fargate or Google Cloud Run. Guiding customers deploying Falcon Helm charts or Operators to Kubernetes clusters. Helping customers to integrate Falcon (CSPM) with AWS accounts, GCP projects, or Azure tenants with Bash, Terraform or APIs
- Ability to travel up to 25% of the time
Skills
- Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or related discipline
- 5+ years of experience performing IT deployments or in an end user/customer environment
- Cloud platform expertise and certifications for AWS, Azure, or GCP
- Extensive knowledge of at least one public cloud
- Extensive knowledge of cloud and container deployment technologies
- Strong knowledge of CSPM
- Expertise in Linux administration and usage of CLI
- Extensive experience scripting with Python
- Proficiency Windows, Mac, and Linux platforms
- Comprehensive customer facing consulting experience
- Strong proficiency of Microsoft Office applications, Word, Excel, Access, PowerPoint, etc
- Excellent communication and collaboration skills
- Broad experience in overall cloud, computer, and network systems security
- Exceptional problem-solving skills with capability to identify solutions to unusual and complex problems
- Results driven, self-starter with high level of motivation
- Excellent time management with the ability to lead multiple customer engagement
- Ability to travel up to 25% of the time
- Cloud Platforms: AWS, Azure, GCP, OCI
- Container: EKS, AKS, GKE, ECS, OpenShift, Docker
- Registry: ECR, GCR, ACR, JFROG Artifactory, Docker Hub, Red Hat OpenShift
- Operating Systems: Windows, Linux, Mac
- Scripting: PowerShell, Bash, Batch
- Deployment: Terraform, CloudFormation, Helm
- Development: GitHub, Bitbucket, Jenkins, Artifactory, including knowledge of code and repository management best practices
- Cloud Platform and DevOps certifications a plus
Benefits
- Eligibility for bonuses
- Equity grants
- A comprehensive benefits package that includes health insurance, 401k and paid time off
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Great Place to Work Certified™ across the globe
Company Overview
CrowdStrike is a cybersecurity technology firm that provides cloud-delivered protection for cloud workloads, identity, and data. It was founded in 2011, and is headquartered in Sunnyvale, California, USA, with a workforce of 5001-10000 employees. Its website is http://www.crowdstrike.com.