Note: The job is a remote job and is open to candidates in USA. Prism Data Consulting is dedicated to helping data professionals find their best fit. They are seeking a Part-Time Customer Service Agent to handle a high volume of calls and engage positively with customers in a fully remote setting.
Responsibilities
- Handle a large volume of inbound and outbound calls while conducting telephone screenings
- Engage in positive interactions with customers to effectively meet their needs
- Utilize personal computer equipment and internet service to perform job functions
- Maintain a quiet and distraction-free home office environment
- Communicate effectively with team members and customers
Skills
- Must be available Monday to Friday from 8 am to 9 pm and Saturdays from 9 am to 5 pm
- Must be at least 18 years of age and eligible to work in the U.S
- Strong communication and computer navigation skills
- Reliable personal computer with specified technical requirements
- Willingness to consent to a background check
- Previous experience in a call center or customer service role
- Ability to work independently in a remote environment
- Familiarity with using various computer applications and software
Benefits
- Monthly performance bonuses available
- Virtual paid training provided
- Comprehensive health insurance
- 401(k) benefits
- Supportive work environment that values employee communication and growth
Company Overview
At Prism Data Consulting, we transform raw information into strategic insights. It was founded in 2012, and is headquartered in , with a workforce of 11-50 employees. Its website is http://www.prismdatahub.com.