Note: The job is a remote job and is open to candidates in USA. Veterans United Home Loans is dedicated to helping Veterans and military families become homeowners. As an Operations Support Specialist in the Closing Department, you will ensure seamless loan closings by managing compliance requirements, coordinating with various stakeholders, and maintaining accuracy in documentation.
Responsibilities
- Managing tasks from a shared queue, taking ownership of each item to ensure accuracy and timelines are met
- Working closely with a variety of people, striking up conversations with teammates and external partners to keep things running smoothly
- Drafting and reviewing closing packages and working behind the scenes with loan teams and title companies to ensure every loan closes on time and with top-notch quality
- Staying in the loop with industry guidelines to guarantee all processes are compliant— even as things change
Skills
- Background in clerical work, customer service, or project management
- Translatable skills and relevant expertise
- Eagle eye for detail
- Ability to juggle tasks and thrive in tight deadlines
- Flexibility and adaptability to changes
- Strong communication skills, both written and spoken
- Customer service orientation
Company Overview
We are committed to exceeding clients' expectations and creating an amazing experience with the VA Mortgage process by providing an abundance of information and personalized service to Veterans, military members, and their families across the U.S. It was founded in 2002, and is headquartered in Columbia, Missouri, USA, with a workforce of 1001-5000 employees. Its website is https://www.veteransunited.com.Company H1B Sponsorship
Veterans United Home Loans has a track record of offering H1B sponsorships, with 8 in 2025, 11 in 2024, 4 in 2023, 9 in 2022, 14 in 2021, 10 in 2020. Please note that this does not guarantee sponsorship for this specific role.