Note: The job is a remote job and is open to candidates in USA. Harrow is a leading provider of ophthalmic disease management solutions in North America, seeking an Ocular Surgery Account Manager to drive sales growth in a defined geographic region. The role requires a motivated self-starter who can effectively communicate with ophthalmologists and surgery centers, while managing relationships and achieving sales objectives.
Responsibilities
- Takes 100% ownership, with an entrepreneurial mindset, to meet or exceed quarterly sales revenue and product goals
- Ability to effectively communicate complex clinical information to ophthalmic surgeons, billers, and administration in both the surgeon’s office and ASC
- Adept understanding of complex care systems and strong capability to assess local dynamics to inform area business growth acceleration plans
- Solid understanding of reimbursement concepts as they relate to buy and bill
- Develop critical physician and ASC staff relationships within the assigned geography
- Utilizes all internal resources when developing quarterly action plans or handling problem accounts
- Provides weekly new business forecasts and updates
- All sales activity is adequately recorded in CRM
- Maintain an in-depth and professional level understanding of the Harrow surgical peri-operative products
- Collaborate effectively with internal departments and peers
- Act with a sense of urgency at all levels of customer care and follow up
- Ability to travel throughout the assigned geography on a routine basis
- Utilize the designated CRM system – Salesforce
- Understand and follow all industry and company policies and guidelines
- Comply with all state and federal legislation and regulatory requirements
- Manage expenses in a thoughtful, responsible, and ethical manner
- Resourceful thinker that may not have a complete roadmap to success, but finds the resources available to win and prosper
- Acts as the liaison for customer complaints or issues with continual follow-up
- Submits all required reports, including monthly expense reports, on time
- Competent in PowerPoint, Excel, Word & Outlook
Skills
- Bachelor's degree in a related field
- Has 3+ years of successful ophthalmology sales experience with buy and bill sales and/or ophthalmic medical device sales experience preferred
- Ability to build, develop, and foster longstanding relationships with customers
- Ability to quickly absorb product and practice information and offer solutions that resonate
- Experience with the execution of strategic and targeted business plans around priorities and goals
- Proficient with MS Office products, including Word, Excel, and PowerPoint
- Knowledge of how physicians make decisions regarding patient care for various therapies
- Excellent presentation and interpersonal skills
- Solid independent judgment and initiative required
- Superior communication and written skills are a must
- Ability to multitask, adjusting priorities as needed
- Good problem-solving and analytical skills
- Ability to become proficient with Salesforce CRM
Company Overview
Harrow (NASDAQ: HROW) is a growing leader in the ophthalmic healthcare market. It was founded in 1998, and is headquartered in Nashville, Tennessee, USA, with a workforce of 201-500 employees. Its website is https://www.harrowinc.com/.