Note: The job is a remote job and is open to candidates in USA. Allstate is a company dedicated to protecting families and their belongings from life’s uncertainties. They are seeking a Liability Claims Adjuster who will guide customers through stressful moments after accidents, by investigating claims, negotiating outcomes, and providing support throughout the claims process.
Responsibilities
- Show empathy and support in every interaction
- Lead liability investigations by reviewing damage details, gathering information, and interpreting policy coverage to understand what’s owed
- Connect with customers through phone, email, text, and sometimes video
- Work directly with customers, claimants, vendors, and other carriers to evaluate and negotiate fair settlements
- Use the tools and resources provided to make informed decisions in a fast-paced environment
- Protect the company and our customers by documenting your work clearly and accurately
Skills
- Obtain an adjuster's license in multiple markets within 60 days of hire
- Maintain all licensing required for your role, including continuing education and/or other state-affiliated requirements for licensing renewal
- A dedicated workspace in your residence that is private and free from distractions
- A minimum internet bandwidth of 50 MB down/5 MB up
- Appropriate work surface and seating
- Strong communication and interpersonal skills, with a focus on delivering excellent customer service
- Ability to manage multiple tasks, stay organized, and adjust priorities in a fast-paced environment
- Attention to detail and solid critical-thinking skills to evaluate information and make sound decisions
- Comfortable learning and using technology, including software and tools used in the claims process
- Familiarity with insurance policies, claims handling, or related regulations is helpful but not required
Benefits
- Medical, dental, and vision coverage
- Allstate pension plan and 401(k) savings plan
- Ayco financial coaching
- Spring Health mental and emotional wellbeing resources
- Paid parental leave
- Adoption reimbursement
- Paid time off
- Tuition reimbursement
- Wellness incentives
- Allstate Foundation donation match and grant opportunities
Company Overview
Allstate is an insurance company that offers car, home, and life insurance services. It is a sub-organization of Allstate. It was founded in 1931, and is headquartered in Northbrook, Illinois, USA, with a workforce of 10001+ employees. Its website is http://www.allstate.com.