Note: The job is a remote job and is open to candidates in USA. Cengage is a global education technology company that empowers students through innovative learning solutions. The Legal Operations Solutions Analyst will enhance the legal technology ecosystem, driving efficiency and providing data-driven insights to improve legal operations.
Responsibilities
- Partner with Information Technology and Legal’s Technical Product Owner to maintain and coordinate legal technology platforms
- Evaluate and recommend improvements to our legal tech landscape for improved efficiency and scalability
- Integrate technology-based solutions to optimize workflows, decision-making, and cost savings
- Collaborate with the Director, Legal Operations and the Director, Contract Management on managing CLM tools
- Streamline contract workflows to improve lifecycle management processes
- Coordinate the Legal SharePoint environment, ensuring accurate governance and document accessibility
- Manage the Legal Central Intake system alongside the Senior Legal Operations Analyst
- Build and refine workflows for efficient triage and response to requests
- Deliver data-driven insights to inform legal collaborators' decision-making
- Provide quarterly reports on technology performance and operational benchmarks
- Conduct regular check-ins with legal leaders to identify process improvement opportunities
- Collaborate cross-functionally to align legal operations with business objectives
- Assist in process optimization initiatives across the legal department
- Support vendor management, budgeting, and other operational tasks
Skills
- Bachelor's degree in business, Legal Studies, Information Systems, or related field
- 5+ years of experience in legal operations, legal technology, or related roles
- Familiarity with CLM systems and other legal tech tools
- Strong analytical skills with experience in data visualization and reporting (e.g., Excel, Power BI, Tableau)
- Excellent communication and collaborator management skills
- Experience and interest in integrating AI solutions into legal processes
- Ability to work independently and collaboratively in a fast-paced environment
- Experience in the EdTech industry or companies that emphasize digital tools
- Knowledge of legal process automation and project management experience
Company Overview
Cengage, a global edtech company, supports learners, educators and institutions across more than 100 countries. It was founded in 1903, and is headquartered in Boston, Massachusetts, USA, with a workforce of 1001-5000 employees. Its website is https://www.cengagegroup.com/.