Note: The job is a remote job and is open to candidates in USA. Automox is a cloud-native IT operations platform that empowers IT admins by replacing traditional tools with its innovative endpoint management solution. The IT Systems Administrator will manage endpoint compliance, automate IT processes, and oversee identity and SaaS access, while also contributing to continuous improvement initiatives within the company.
Responsibilities
- Manage the macOS and Windows fleet end to end
- Enforce CIS controls using Jamf on Mac and Microsoft Intune
- Keep enrollment, configuration, and patch compliance high and measurable
- Write and maintain Bash and PowerShell Worklets in Automox to automate endpoint actions, close compliance gaps, and cut manual IT workload
- Provision, deprovision, and govern access across our identity provider and SaaS estate (Google Workspace, Atlassian, GitHub)
- Automate the joiner-mover-leaver lifecycle so access is correct by default
- Administer access and IAM across our cloud accounts (AWS and Azure)
- Design and deploy automations (using workflow automation tooling or a SOAR equivalent) that integrate IT, identity, and SaaS systems and remove repetitive work across the company
- Own the internal ticket queue
- Handle level 1 and escalated level 2 tickets, and meet our SLA to the business
- Analyze current systems and processes, spot inefficiencies, and propose and ship the fixes
- Lead knowledge-sharing sessions and stay current on cloud and automation practice
Skills
- 2 to 3 years in IT systems administration or a related role, ideally in a cloud-first SaaS environment
- Hands-on automation and scripting in PowerShell, Bash, and Python. You write working scripts, and you use AI coding tools well with the judgment to catch what they get wrong
- Endpoint management experience with Jamf and Intune
- Cloud access and IAM experience in AWS or Azure
- Familiarity with identity and SaaS platforms (Google Workspace, Atlassian, GitHub) and workflow automation tooling (SOAR or equivalent)
- Strong analytical instinct. You find the inefficiency and propose the fix
- A collaborative, cross-functional working style
Benefits
- Bonus
- Equity
- Competitive Salary
- Equity for Full-Time Employees
- 401K Match
- Flexible PTO, generous sick time policy
- Comprehensive Health Plans with generous employer contributions
- 100% Company-paid Short Term/Long Term Disability and Life Insurance
- Company HSA Contribution: $100-$200 per month based on tier
- $25 per month Lifestyle Spending Account
- Internet Reimbursement - $50/month
- $500 Home office stipend
- $10k Adoption Benefit
- Comprehensive Family Planning Covered on Meritian Medical Plan
Company Overview
Automox provides cloud-based endpoint management software that automates patching, configuration, and security operations. It was founded in 2015, and is headquartered in Austin, Texas, USA, with a workforce of 201-500 employees. Its website is https://www.automox.com.