Note: The job is a remote job and is open to candidates in USA. Lumanity is dedicated to improving health outcomes by accelerating and optimizing access to life-changing medicines. They are seeking a proactive and organized HR Executive to provide comprehensive HR administrative support and manage employee queries through their HR ticketing system, ensuring the smooth day-to-day running of HR operations.
Responsibilities
- Maintain accurate and confidential employee records and HR documentation
- Process HR administration relating to new starters, leavers, promotions, and internal transfers
- Support the administration of employee benefits, leave requests, and payroll-related changes
- Produce both standard and ad hoc HR reports as required
- Assist with the coordination and delivery of HR projects and initiatives
- Act as the first point of contact for HR-related queries, providing accurate and timely guidance
- Manage and resolve HR tickets in line with agreed service level agreements (SLAs)
- Escalate more complex matters to the appropriate HR colleagues where necessary
- Monitor ticket trends and identify opportunities to improve processes and employee experience
- Ensure HR activities are carried out in line with company policies, employment legislation, and HR best practice
- Support the development and maintenance of HR policies and procedures
- Assist with internal and external audits by preparing and providing relevant documentation
- Maintain HR systems and databases, ensuring data integrity and accuracy
- Generate and analyse HR data and reports to support decision-making
- Provide insights and recommendations based on HR data analysis
Skills
- Degree educated in Human Resources, Business Administration, or a related discipline
- Previous experience in an HR Administrator, HR Executive, or similar HR support role
- Experience using HR systems and ticketing platforms is advantageous
- Strong organisational skills with the ability to manage multiple priorities effectively
- Excellent communication and interpersonal skills with a customer-focused approach
- Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint
- Able to handle confidential and sensitive information with discretion
- Analytical mindset with the ability to interpret HR data and produce reports
Benefits
- Private health insurance plus enhanced dental and optical cover
- Generous pension scheme
- 25 days paid holiday + bank holidays
- Group income protection
- Life assurance coverage at 4x base salary
Company Overview
Lumanity applies incisive thinking and decisive action to cut through complex situations and deliver transformative outcomes. It was founded in 2022, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is http://lumanity.com/.