Note: The job is a remote job and is open to candidates in USA. CWILL is a fast-growing company that builds a unified post-purchase and retention suite for Shopify and e-commerce brands. They are seeking a Founding Account Executive who will own the US sales motion from start to finish, building the sales process and playbook as they go, while sourcing and closing deals with e-commerce merchants.
Responsibilities
- Own the full sales cycle for e-commerce/Shopify merchants: prospecting, discovery, demo, negotiation, close
- Build pipeline from scratch — outbound, inbound, events, and the ecosystem (agencies, 3PLs, app partners)
- Hit and beat aggressive new-revenue targets, and forecast honestly
- Build the sales engine, not just close deals: create the playbook, process, and CRM discipline (we run on HubSpot), and turn what works into a repeatable system instead of tribal knowledge in your head
- Partner cross-functionally with Partnerships, Customer Success, Product, and our engineering/data team to win and onboard accounts
- Be Product's strongest signal from the market — bring field insight and merchant needs into the roadmap, and keep a tight, two-way feedback loop with Product that drives iteration
Skills
- 3+ years of closing, quota-carrying sales experience in e-commerce and the Shopify ecosystem
- Deep knowledge of Shopify and the broader e-commerce ecosystem — apps, agencies, 3PLs, and the post-purchase landscape
- A real hunter: ambitious, self-driven, and resilient under pressure. You push deals forward and you don't fold when it gets hard
- High-goal orientation with a strong bias to action — you set the bar high and drive toward it without being told to
- Structured thinking and the ability to build systems — you create process, documentation, and repeatable motions where none exist today
- A documented track record of quota attainment and deals you personally sourced and closed
- Bachelor's degree or equivalent practical experience
- Experience in post-purchase, retention, shipping, or logistics (carriers, 3PLs, fulfillment) — directly relevant to what we sell
Benefits
- 401(k)
- PTO
- Paid Holidays
- Insurance
- Commission
- Equity — confirm
Company Overview
CWILL is an eCommerce growth platform offering unified SaaS tools for global DTC brands on Shopify. It was founded in 2014, and is headquartered in Cary, North Carolina, USA, with a workforce of 51-200 employees. Its website is https://www.cwill.com/.