Note: The job is a remote job and is open to candidates in USA. Jobber is a company dedicated to helping small home service businesses succeed through technology. They are seeking a Fintech Operations Lead to oversee bookkeeping and capital operations, ensuring the scalability and efficiency of their fintech services while collaborating with various teams to enhance operational processes.
Responsibilities
- Build and lead the operational foundation for Jobber's bookkeeping product
- Run the operational backbone of Jobber's lending products
- Build and own the reporting that gives leadership real-time visibility into capital performance, and bookkeeping health
- Design and document the policies, controls, and standard operating procedures that underpin your areas of ownership
- Partner closely with Support, Legal, Finance, Product, Analytics and Engineering to ensure compliance and operational requirements get embedded early
Skills
- Strong working knowledge of compliance operations including KYC/KYB, AML/ATF, and PCI DSS, ideally across both Canada and the US
- Hands-on experience with bookkeeping or financial operations, including reconciliation and close collaboration with Finance on ledger accuracy
- Familiarity with lending or capital products and how loan disbursement, repayment, and delinquency workflows operate in practice
- A data-first mindset with practical SQL/Python or analytics skills and comfort building and interpreting operational dashboards
- Familiarity with credit risk management, being comfortable with concepts such as credit exposure, probability of default, loss at default etc
- A genuine track record of using AI tools to improve output and operational efficiency, and enthusiasm for pushing this further
- Demonstrated ability to build policy, process, and controls from scratch in a fast-moving environment
- Strong project management skills with the ability to manage multiple workstreams simultaneously
- Familiarity with operational tooling such as Jira, Asana, Salesforce etc
- A willingness to possibly lead people in the future as the business grows
- Bachelor's degree in a relevant field (Business, Finance or similar) is required. Advanced certifications or degrees add bonus points
Benefits
- Equity rewards
- Annual stipends for health and wellness
- Retirement savings matching
- An extended health package with fully paid premiums for body and mind
- Access to a dedicated talent development program that includes career coaching and opportunities for career development
- A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options
- A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential
Company Overview
Jobber is cloud software that helps mobile service businesses organize their scheduling, invoicing, CRM, and team management. It was founded in 2011, and is headquartered in Edmonton, Alberta, CAN, with a workforce of 1001-5000 employees. Its website is https://getjobber.com.