[Remote] Enrollment Operations Coordinator

Note: The job is a remote job and is open to candidates in USA. Keypath Education is a leading global edtech company that partners with the world’s leading Universities to create innovative and in-demand online education programs. The Enrollment Operations Coordinator is responsible for processing admissions-related documents, verifying student files, and evaluating transcripts to ensure compliance with partner institution requirements.

Responsibilities

• Reviews and processes all incoming applications, transcripts, and supporting admission documents via mail, email, and other electronic formats
• Updates and maintains accurate records in our CRM and other essential systems
• Accurately evaluates transcripts for admission requirements and transfer credit according to partner standards
• Works within partner systems to update student information
• Works cohesively and collaboratively with Enrollment Advisors to assist in facilitating prospective student enrollment
• Determines when admissions files are ready to be prepared and sends files to partner institution for review
• Compliance with all personnel policies and procedures
• Ability to come to work and work the regular schedule and shift for the position
• Performs other duties and responsibilities as assigned by supervisor

Skills

• Bachelor's degree highly preferred
• 1+ years of experience in Higher Education student records management required
• Must be experienced in processing student applications and transcripts
• Proficient with Microsoft Office Suite including Outlook, Word, Excel
• Proficient with Adobe Acrobat or equivalent document management software
• Excellent written and oral communication skills
• Excellent attention to detail
• Critical thinking and problem-solving initiative
• Curious and confident to ask questions and learn quickly
• Ability to manage conflicting priorities and multiple tasks
• Team player
• Always demonstrate the Keypath values – Commitment, Collaboration, Innovation and Lifelong Learning
• Student transfer credit evaluation experience is highly preferred

Benefits

• Flexibility of remote, hybrid, and flexible work options
• Competitive array of medical, vision, and dental insurance plans
• Employee Assistance Program (EAP) and various mental health and well-being support programs
• Tuition reimbursement and professional development programs
• 401(k) retirement contributions and company matching
• Paid leave policies designed to ensure you have the time to rest and recharge
• Company-supported life and AD&D insurance, along with short-term and long-term disability coverage
• Inclusive parental leave programs designed to support you and your family

Company Overview