[Remote] Digital Campaign Strategist

Note: The job is a remote job and is open to candidates in USA. Feathr is a nonprofit marketing platform trusted by over 1,300 nonprofits, dedicated to helping customers unlock results and grow impact. The Digital Campaign Strategist will lead digital marketing campaigns for clients, collaborating with team members to ensure successful execution and providing strategic insights to enhance performance.

Responsibilities

• Develop and present strategic marketing plans that are easily understood by customers and executed by your team, ensuring alignment with Feathr’s service level agreements (SLAs)
• Present campaign performance data to customers and collaborate with Customer Success to deliver cohesive insights
• Test, validate, and evolve best practices across your customer portfolio to drive continual campaign improvements
• Lead customer calls, clearly communicating campaign results and providing actionable recommendations that deliver value
• Oversee and guide your Campaign Manager to ensure timely, high-quality project deliverables
• Develop and present Google Ad Grant strategies that are clearly understood by nonprofit clients and efficiently executed by you and your team, ensuring alignment with grant compliance requirements and performance SLAs
• Analyze customer campaign performance to extract insights and identify opportunities for improvement
• Troubleshoot technical issues alongside the support team, and manage projects from inception to completion using tools such as Asana, GSuite, Front, and Salesforce

Skills

• 1+ years of experience in developing, managing, or planning marketing campaigns
• 3+ years of experience in a full-time customer-facing role
• 1+ years of experience in account management or project management
• Familiarity with digital marketing tools and software
• Exceptional Communication: You excel at clear, precise, and persuasive communication, adapting your message for different audiences
• Relationship Builder: Skilled at cultivating and maintaining strong customer and internal relationships that drive business outcomes
• Active Listener: You listen intently and ask insightful questions to fully understand the needs and challenges of customers
• Critical/Strategic Thinking: You evaluate facts, data, and observations to make informed decisions aligned with short- and long-term goals
• Creative Problem Solver: You can devise innovative solutions to unique customer and business challenges
• Highly Organized & Efficient: You thrive in fast-paced environments, adept at managing multiple tasks and prioritizing deadlines
• Data-Driven: You are proficient at analyzing data, translating metrics into actionable insights, and recommending clear next steps
• Positive Attitude: In a fast-paced, unpredictable environment, you stay solution-focused and always look for process and product improvements
• Self-Starter: You proactively identify and address challenges, offering solutions and rallying the necessary resources to execute them
• Collaborative: You work well across departments, effectively solving problems and communicating with colleagues
• Adaptable: When faced with rapid changes, you quickly adjust your focus and move forward without delay

Benefits

• Fully remote
• Health/ dental/ vision
• Breaks & holidays
• Paid vacation & sick time off
• Flexible Work Schedule
• Sick time for when you need to take care of your physical or mental health
• Vacation Time Extended Summr + Wintr Breaks
• Parental Leave
• Wellness Reimbursement Credit
• Home Office Stipend
• Professional Development Budget
• Team hangouts and events

Company Overview