Note: The job is a remote job and is open to candidates in USA. Lightspeed Commerce is a company that provides a one-stop commerce platform to help businesses innovate and improve customer experiences. They are seeking a Data Integration Specialist to drive the development of solution infrastructure and manage data integration projects that automate data flow between systems.
Responsibilities
- Writing timely responses to clients regarding their open issues, updating internal documentation and creating external resources for our clients to self-serve
- Actively staying up to date with the newest features of the NuORDER platform, enhancements to its middleware, and advocating for changes to drive both the platform and its tools forward
- Troubleshooting customer issues in an effort to discover what solution would be the best fit for a client’s needs
- Managing multiple integration projects in a customer-facing capacity as well as performing any updates to mapping, formatting or other conditional logic
- Creating, updating, and maintaining integrations using ETL and data integration technologies across a variety of data sources
- Leading scoping calls with clients in an effort to discover alternative workflows, highlight changes, and gather technical specifications that directly address a client’s data needs
- Working cross-functionally to deliver projects, find solutions, and support larger integration initiatives
Skills
- Help Desk and Troubleshooting experience
- Comfortable multi-tasking and juggling competing/changing priorities to ensure client issues are responded to quickly
- Solid writing and presentation skills to ensure clients are delighted with the service
- Understanding of SQL, JavaScript, SaaS, CRM, ERP and APIs a plus
- Able to think beyond the status quo with a can-do attitude and an appetite for success
Benefits
- Flexible paid time off and remote work policies
- Equity options, because this is your company too
- Contributions to your pension plan. Your future matters
- Training opportunities to grow your skills and career
- Health and wellness credit so you feel your best
- Time off to volunteer and give back to your community
- Interest groups, employee-led networks, social committees to sponsored sports teams
- Computer purchase program to get your personal MacBook
- Enhanced parental leave to support growing families
- Lightspeed equity scheme (we are all owners)
- Unlimited paid time off policy
- People Experience - Our PX benefit allows you to work from pretty much anywhere in the world for 60 days a year
- Health insurance: Immediate access to health, dental, vision, and life insurance for you and your eligible dependents.
- Employer RRSP contribution of up to 4% of base salary to a maximum of $5,000
- Health and wellness benefit of $500 per year
- Employee Technology Purchase Program: Ability to an interest-free loan to purchase certain Apple products
- LinkedIn Learning: At Lightspeed, we believe in having a growth mindset, we provide free access to LinkedIn learning along with your career GPS to help you learn & grow
- Paid leave and assistance for new parents
- Mental health online platform and counselling & coaching services
- Volunteer day
- A variety of snacks, coffee, and teas are always accessible and available in the office kitchen - Tuesday: Pancakes, Wednesday: Lunch is served, and Thursday is Happy Hour with a variety of drinks and snacks.
Company Overview
Lightspeed Commerce develops a unified point of sale and payments platform for retail and hospitality businesses. It was founded in 2005, and is headquartered in Montréal, Quebec, CAN, with a workforce of 1001-5000 employees. Its website is http://www.lightspeedhq.com.