[Remote] Customer Service Representative

Note: The job is a remote job and is open to candidates in USA. Waco Tribune-Herald is seeking a highly organized and personable individual to join their team as a Customer Service Representative. The role involves handling calls, maintaining records, and providing outstanding customer service while collaborating with team members to enhance office efficiency.

Responsibilities

• Handle inbound and outbound calls promptly and efficiently
• Maintain and update records accurately
• Assist in administrative tasks including scheduling and correspondence
• Provide outstanding customer service and support
• Collaborate with team members to enhance office efficiency

Skills

• High school diploma or equivalent
• Previous experience in a similar role preferred
• Strong verbal and written communication skills
• Proficiency in Microsoft Office Suite
• Excellent organizational skills
• Previous experience in a similar role preferred
• Job Type: Full-time, Part-time, Contract, Internship, Temporal (Optional)
• Salary: $25.00 - $30.00 per hour (Pay level dependent on candidate's relevant experience/training and work performance.)
• Expected hours: 20-40 hours per week (Monday to Friday)
• Job location: Remote

Benefits

• Health, Dental, and Vision Insurance
• 401(k) plan with employer match
• Paid time off
• Professional development opportunities

Company Overview