Note: The job is a remote job and is open to candidates in USA. Comcast is a leading technology provider to small businesses and a top service provider to the Enterprise market. The Customer Project Manager will deliver technical knowledge and assistance to customers and internal teams for effective use of technical products, acting as a bridge between sales, engineering, and customers to resolve technical questions and enhance product performance.
Responsibilities
- Providing technical guidance to sales teams and customers during the product selection and implementation process
- Assisting in troubleshooting and resolving technical issues related to product performance or application
- Preparing and delivering technical presentations and product demonstrations to internal teams and customers
- Collaborating with engineering teams to address product-related inquiries and improve customer outcomes
- Maintaining accurate documentation of customer interactions, technical solutions, and product updates
- Supporting the development of training materials and resources for internal teams and customers
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
- Other duties and responsibilities as assigned
Skills
- Bachelor's Degree
- 0-2 Years of relevant work experience
- Providing technical guidance to sales teams and customers during the product selection and implementation process
- Assisting in troubleshooting and resolving technical issues related to product performance or application
- Preparing and delivering technical presentations and product demonstrations to internal teams and customers
- Collaborating with engineering teams to address product-related inquiries and improve customer outcomes
- Maintaining accurate documentation of customer interactions, technical solutions, and product updates
- Supporting the development of training materials and resources for internal teams and customers
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
- Some combination of coursework and experience, or extensive related professional experience
Benefits
- Commission under the terms of an applicable plan
- Bonus
- Best-in-class Benefits
Company Overview
As a global media and tech company, Comcast reaches hundreds of millions of customers, viewers, and guests with world-class connectivity and platforms and beloved content and experiences. It was founded in 1963, and is headquartered in Philadelphia, Pennsylvania, USA, with a workforce of 10001+ employees. Its website is https://corporate.comcast.com.Company H1B Sponsorship
Comcast has a track record of offering H1B sponsorships, with 83 in 2026, 700 in 2025, 559 in 2024, 624 in 2023, 750 in 2022, 588 in 2021, 583 in 2020. Please note that this does not guarantee sponsorship for this specific role.