[Remote] Customer Acquisition Specialist/Inside Sales

Note: The job is a remote job and is open to candidates in USA. NVP WARRANTY is seeking a Customer Acquisition Specialist to serve as a key contact between the company and its current and potential customers. The role involves contacting new clients, setting appointments, and working closely with sales representatives to secure dealership contracts.

Responsibilities

• Setting appointments for outside Territory Managers
• Activations/Reactivations of customer contracts
• Consistently meet set activity metrics
• Consistently manage large amounts of outbound and inbound calls
• Follow set communication talk tracks when handling different topics
• Identify dealership needs, clarify information, and clearly communicate important next steps
• Quickly build rapport and engage customers on the phone
• Attend and actively participate in individual and team training
• Meet all company assigned goals
• Perform other duties as assigned

Skills

• Must be very energetic
• Must be well-spoken
• Ability to get commitments based on interest
• Eager to increase revenue
• Setting appointments for outside Territory Managers
• Activations/Reactivations of customer contracts
• Consistently meet set activity metrics
• Consistently manage large amounts of outbound and inbound calls
• Follow set communication talk tracks when handling different topics
• Identify dealership needs, clarify information, and clearly communicate important next steps
• Quickly build rapport and engage customers on the phone
• Attend and actively participate in individual and team training
• Meet all company assigned goals
• Must be comfortable sitting at a desk and working on a computer
• Must be able to lift 15 pounds at times

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Company Overview