Note: The job is a remote job and is open to candidates in USA. Natus Medical Incorporated is a leading provider of neuro solutions, and they are seeking a Clinical Applications Trainer for their Neuro products, including EEG and PSG. This role involves providing onsite and remote training to customers, assisting with equipment installation, and acting as a liaison between customers and technical support.
Responsibilities
- Provide onsite clinical training to Natus customers who have purchased Neurology products, including EEG, EMU/SEEG, and/or PSG/Sleep. Provide follow-up education support to customers who have received training during the installation process
- Provide remote training sessions to customers, as assigned
- Assist in the installation and configuration of Natus equipment at customer sites
- Assist with pre-sale education and clinical support to potential customers, as assigned
- Proactively escalate customer issues and needs to the relevant departments within Natus. Serve as the clinical liaison between the customer and Natus technical support
- Continue internal Natus-provided education regarding the company's product line to stay up to date on all software and hardware changes. Other duties may be assigned
- Assist with the development and maintenance of training documents for various types of end users of Natus Neurology products
- Stay up-to-date and follow all Quality System procedures related to this job, which can affect the quality or services provided to our customers
- Travel up to 80%, domestic or international
Skills
- Clinical registration and certification in EEG or PSG is required
- 3-5 years of relevant experience in a clinical setting required
- College diploma or University degree a plus
- Valid driver's license
Benefits
- Health benefits
- 401k contribution
- 7 paid holidays + 2 floating holidays of your choosing
- Generous paid time off
- Tuition reimbursement assistance program
- Eligibility for performance-based bonuses or commissions, where applicable
Company Overview
Natus Medical Incorporated (Natus) offers medical equipment, software, supplies and services for the diagnosis, monitoring, and treatment of impairments and disorders effecting the brain, neural pathways, and eight sensory nervous systems. It was founded in 1987, and is headquartered in Auckland, Auckland, NZL, with a workforce of 1001-5000 employees. Its website is http://www.natus.com.