Note: The job is a remote job and is open to candidates in USA. TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences. As a Bilingual Customer Service Representative, you will assist customers by answering their communications and resolving their issues with a focus on providing exceptional service.
Responsibilities
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
Skills
- 6 months of customer service experience
- High school diploma or equivalent
- Great written and verbal communication skills in Spanish-English
- Computer experience
- High speed internet (> 15mbps) may be required for some programs
- Reside within 50 miles of Sacramento, CA
Benefits
- PTO
- Tuition reimbursement
- Health and wellness incentives
Company Overview
TTEC is one of the technology and services innovators that provides end-to-end, digital CX solutions. It was founded in 1982, and is headquartered in Englewood, Colorado, USA, with a workforce of 10001+ employees. Its website is http://www.ttec.com/.