Note: The job is a remote job and is open to candidates in USA. ViaQuest, Inc. is a company that provides innovative services in various healthcare areas, including Hospice and Behavioral Solutions. They are seeking a Behavioral Health Administrative Assistant to support administrative duties, customer service, and data management within a remote setting in Ohio.
Responsibilities
- Assisting facilities/referral sources with administrative duties including consenting patients via phone call for services and conducting regular caseload audits
- Provide a high level of customer service to internal and external customers
- Support the Behavioral Health Development Coordinator in their day-to-day responsibilities
- Know and ensure implementation of applicable Company policies and procedures
- Maintain tracking and enter data for assigned tasks accurately and regularly within a CRM system
- Attend and participate in meetings as requested to stay abreast of company issues, policy and procedure changes, personnel updates and general information
- Perform other duties as assigned by management
Skills
- Experience Working In a Healthcare Field Preferred
- Strong communication and a comfort level in speaking with client families
- Exceptional customer service
- Positive, go-getter attitude
- Proficient computer skills
- Organization and time management skills
Benefits
- Paid training.
- Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k).
- Employee discount program.
- Paid-time off.
- Employee referral bonus program.
Company Overview
ViaQuest’s main lines of business are all aimed at helping others achieve the best and brightest services. It was founded in 1999, and is headquartered in Grove City, Ohio, USA, with a workforce of 1001-5000 employees. Its website is http://viaquestinc.com/.