Note: The job is a remote job and is open to candidates in USA. PatientNow is a company that provides innovative software solutions for the beauty and wellness industry. As an Associate Product Manager, you will support the product team in defining requirements and collaborating with cross-functional teams to deliver impactful product features.
Responsibilities
- Support the definition of product requirements, user stories, and acceptance criteria to guide development
- Collaborate with engineering and design teams to ensure smooth planning, execution, and delivery of product features
- Participate in customer discovery efforts, including interviews, research, and feedback analysis to understand user needs and pain points
- Track and analyze product adoption, usage, and performance metrics to inform product decisions and improvements
- Assist in sprint planning, backlog grooming, and QA testing cycles to ensure high-quality releases
- Document product decisions, workflows, and release notes for internal and customer-facing stakeholders
- Partner cross-functionally with Sales, Marketing, Support, and Customer Success to gather insights and ensure alignment
- Contribute to product roadmap discussions by bringing forward insights, data, and customer feedback
- Learn and apply product development frameworks, best practices, and PatientNow product standards
- Foster a culture of collaboration, continuous improvement, and customer empathy
Skills
- 0–2 years of experience in product management, business analysis, UX, or a related technical field (internships welcome)
- Familiarity with or strong interest in agile product development and cross-functional collaboration
- Strong written and verbal communication skills with the ability to translate ideas into clear documentation
- Analytical mindset with comfort working with data to generate insights and inform decisions
- Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment
- Eagerness to learn from senior product leaders and grow within a product management career path
- Passion for technology and improving user experiences, particularly in SaaS or B2B environments
- Familiarity with tools such as Jira, Confluence, Figma, or product analytics platforms
- Exposure to healthcare technology, EMR systems, or practice management workflows
Company Overview
patientNOW is EMR, practice management, and patient engagement software for aesthetic medical practices. It was founded in 2004, and is headquartered in Greenwood Village, Colorado, USA, with a workforce of 201-500 employees. Its website is http://www.patientnow.com.