Note: The job is a remote job and is open to candidates in USA. Marco Technologies is focused on delivering AI-driven solutions and is seeking an AI Solutions Engineer. This hands-on technical role involves building, deploying, and supporting AI solutions that meet client and internal business needs, collaborating closely with various teams to integrate advanced AI capabilities into scalable environments.
Responsibilities
- Develop and support AI-based managed services and Digital Employee offerings from prototype through production deployment - building and deploying AI Employees that perform real work across business functions, not demos or prototypes, but systems used in production
- Engineer agentic systems with memory, tools, and orchestration, working alongside architects to bring advanced AI designs to life
- Help define the future Digital Workforce platform, delivering solutions both internally at Marco and externally as client-facing services
- Build and implement AI-driven solutions with a focus on LLMs, generative AI, AI agents, and automation platforms from leading providers
- Execute on defined solution architectures by developing, integrating, and deploying AI systems in real-world environments
- Design and deliver proof-of-concept implementations to validate AI use cases, technical feasibility, and business value
- Collaborate with AI Architects, Innovation, engineering, and operations teams to implement scalable, secure, and supportable solutions
- Integrate AI solutions into client environments, including APIs, business systems, and automation platforms
- Ensure AI solutions align with client business objectives, governance requirements, security best practices, and responsible AI principles
- Support client engagements including technical discussions, solution implementation, pilots, and ongoing optimization
- Translate complex AI concepts into clear, practical guidance for internal stakeholders and client audiences
- Contribute to documentation, enablement materials, and internal training related to AI offerings
- Continuously monitor emerging tools, frameworks, and best practices to improve solution delivery and execution
- Participate in cross-functional planning sessions to align AI initiatives with business strategy and client needs
Skills
- Bachelor's degree in Computer Science, Information Technology, Data Science, or a closely related discipline
- 3–6+ years of experience in software engineering, solution implementation, automation, or related technical roles
- Hands-on experience building or implementing artificial intelligence, machine learning, generative AI, or large language model (LLM)-based systems
- Experience developing and integrating APIs, automation workflows, or distributed systems in production environments
- Hands-on experience building and deploying AI solutions, including large language models (LLMs), agent-based systems, and automation workflows
- Proficiency in software development and integration (e.g., Python, APIs, SDKs, or equivalent modern development tools)
- Experience working with cloud platforms and modern application architectures (cloud-native or hybrid environments)
- Ability to implement and integrate AI solutions into business processes and existing technology ecosystems
- Strong problem-solving skills with the ability to move from concept to working solution quickly
- Effective communication skills, with the ability to explain technical concepts to both technical and non-technical audiences
- Proven ability to collaborate across engineering, innovation, sales, and delivery teams
- Demonstrated curiosity and commitment to continuous learning in a rapidly evolving AI landscape
- Ability to balance rapid experimentation with building stable, supportable solutions
- Relevant certifications related to cloud platforms, AI/ML, or software engineering are preferred but not required
Company Overview
Marco is a technology services company that specializes in hosted/cloud services, managed services, business IT services. It was founded in 1973, and is headquartered in Saint Cloud, Minnesota, USA, with a workforce of 1001-5000 employees. Its website is https://www.marconet.com/.