Note: The job is a remote job and is open to candidates in USA. SouthState Bank is a growing financial institution committed to helping customers move forward with innovative solutions. The AI Platform Engineer is responsible for designing, building, and operating the bank’s Microsoft Power Platform and Copilot Studio ecosystem to deliver AI-driven business solutions across the enterprise.
Responsibilities
- Design, build, and deploy Microsoft Copilot Studio agents—including topics, knowledge sources, generative orchestration, authentication, and content moderation—that automate enterprise workflows across the bank
- Develop and maintain custom Power Platform connectors and MCP (Model Context Protocol) servers that securely expose internal banking systems and APIs to Copilot Studio agents and Power Platform makers
- Architect and govern Dataverse solutions—tables, relationships, security roles, business rules, plug-ins, and elastic tables—serving as the system of record for Copilot Studio agents and Power Apps
- Build agent tools, plug-ins, and reusable components in C# and .NET 10 to extend Copilot Studio with custom business logic, API integrations, and AI orchestration patterns (tool calling, RAG, declarative agents)
- Operate Power Platform Application Lifecycle Management (ALM) at scale—managed environments, solution packaging, the ALM Accelerator, Power Platform CLI (pac), and pipelines integrated with GitHub Actions
- Implement responsible AI governance—DLP policies, environment strategy, agent telemetry, evaluation harnesses, content safety, and grounding—ensuring compliance with bank security and regulatory standards
- Partner with software, data, and AI engineers to integrate Azure OpenAI, Azure AI Foundry, and Azure AI Search into Power Platform and Copilot Studio solutions, including knowledge ingestion and retrieval pipelines
- Mentor pro-code and citizen developers on Copilot Studio patterns, Power Platform ALM, secure coding, and AI engineering best practices; champion compliance with change management and SDLC standards
- It is the responsibility of this role to take ownership of all tasks and challenges that they encounter in the operation of their assigned position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Skills
- Bachelor's degree in Computer Science, Engineering, or related field; or 5+ years of equivalent experience
- 5+ years building enterprise solutions on Microsoft Power Platform (Power Apps, Power Automate, Dataverse), including 2+ years on Microsoft Copilot Studio or comparable conversational AI / agent platforms
- Microsoft Certified: Power Platform Developer Associate, Power Platform Solution Architect Expert, Azure AI Engineer Associate, or Microsoft 365 Certified: Copilot Studio (one or more preferred)
- C# and modern .NET (.NET 10 / C# 13, ASP.NET Core, Minimal APIs, Azure Functions) — preferred for building connectors, MCP servers, Dataverse plug-ins, and agent tools
Benefits
- Remote Opportunity - VA, NC, SC, GA, FL, AL, TX, & CO
- A secure and distraction-free setting is required, with a reliable internet connection (cable or fiber preferred, mobile hotspots not acceptable)
- Hybrid positions will report to a physical Company location, as directed by the manager, and that setting will be a typical office environment
- [Benefits | SouthState Careers](https://careers.southstatebank.com/us/en/benefits)
Company Overview
The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. It was founded in 1934, and is headquartered in Winter Haven, Florida, USA, with a workforce of 5001-10000 employees. Its website is https://southstatebank.com.