[Remote] Account Executive

Note: The job is a remote job and is open to candidates in USA. Instinct Science is at the forefront of veterinary innovation, and they are seeking an Account Executive to sell their suite of AI-powered and clinical software products across veterinary medicine. The role involves managing a high volume of inbound leads, conducting product demos, and navigating complex deals within the Mid-Market and Enterprise segments.

Responsibilities

• Own and convert a high volume of inbound leads from end users and decision-makers across customer segments
• Run tailored product demos that connect each product's features to the specific workflow challenges a prospect faces
• Drive trial-to-paid conversion through consistent, consultative follow-up - surfacing friction and helping champions build internal momentum
• Cross-sell and bundle across the Instinct suite (ScribbleVet, EMR, Clinician's Brief, Treatment Plans, Standards of Care, Plumb's) to deliver more value per account
• Work Mid-Market and Enterprise opportunities alongside your SMB pipeline - multi-stakeholder deals, longer cycles, and larger contracts
• Apply a structured deal framework (MEDDIC, SPICED, or equivalent) and a value-based selling approach to qualify, advance, and close
• Manage a fast pipeline with discipline: clean CRM hygiene, reliable forecasting, and accurate next steps
• Partner with Customer Success, Marketing, and Product to share prospect feedback, flag objections, and improve the buying experience
• Be a genuine advocate for your customers by understanding their day, their stress points, and what meaningful time savings actually look like for them

Skills

• 2+ years of quota-carrying sales experience in SaaS, health tech, or a high-velocity B2C / B2B2C environment
• Working fluency in a structured deal framework (MEDDIC, SPICED, MEDDPICC, or similar) and value-based selling
• Strong product demonstration skills with the ability to adapt your pitch to different audience types (individual end users vs. team leads vs. owners/operators)
• A consultative, low-pressure style that builds trust quickly and helps prospects make confident decisions
• Comfort managing a high volume of active deals simultaneously alongside a smaller number of more complex, larger-ACV opportunities
• Proficiency with CRM tools (HubSpot preferred) and a data-driven approach to pipeline management
• Excellent written and verbal communication
• Self-directed, accountable, and biased toward action
• Experience selling AI-powered products or in a product-led growth motion where trial/freemium conversion is core to the sales cycle
• Prior exposure to Mid-Market or Enterprise deal cycles — multi-threading, procurement, security review
• Familiarity with healthcare, clinical, or veterinary workflows (helpful, but not required - we'll teach you the domain)

Benefits

• We offer a supportive and caring work environment.
• We are transparent, open, honest, and empathic, both internally and externally.
• We pay our team well.
• We offer medical, dental and vision benefits and 401K with match.
• We give our team owner-like flexibility over work and time-off, including time to innovate and Flow State Fridays.
• We offer a generous stipend that can be used for almost anything to allow you to bring your best self to work.
• We provide all-expense-paid time throughout the year together, including at our annual retreat.

Company Overview