Quality Control Administrator (Contract) (Hybrid)

Broadridge is a company that empowers others to accomplish more, and they are seeking a Quality Control Administrator to support Issuer Operations and Client Management Services. The role involves ensuring accuracy in various daily processes related to issuer shareholder meetings and collaborating with team members to achieve daily goals.

Responsibilities

• Prepare source data for entry by opening, extracting, and sorting mail
• Verify and log receipt of data, obtain missing data, and establish priorities
• Completion of various duties on company systems including programs on Microsoft Access, Excel, and internal systems
• Extrapolate and input large quantities of data, alpha, and numeric (in combination) from source materials, in a timely manner in a unique computer system for output data and resolve processing issues
• Quality control of information, auditing of output documentation for grammar, and comprehension and comparison to source materials
• Evaluate the validity of the documents to be entered, recognize, and report any deficiencies to Client Managers
• Verify source documents received and compare with internal system data
• Liaise with various departments, as required
• Assist Client Management to coordinate timely and accurate mailings as it relates to the shareholder meetings
• Collaborate with team members to ensure daily goals are completed
• Protect organization’s value by keeping information confidential
• Other responsibilities as assigned
• Overtime is required during the Proxy season due to processing volumes

Skills

• High School Diploma or equivalent
• 1-2 years of hands-on experience in Data Entry and/or Quality Assurance is essential
• Strong written and verbal communication skills
• Intermediate proficiency in Word and Excel
• Ability to work in a cross-functional environment
• Ability to communicate effectively with fellow associates, other departments, management, and outside vendors, as required
• Windows environment
• Basic home office set up, high-speed internet, and the ability to work without distractions during core business hours
• College Diploma in Business Administration is an asset
• Exposure to brokerage, proxy, or financial business operations is preferred
• Knowledge of proxy rules, regulations, and processing is an asset
• French is not required but is an asset

Company Overview