Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. The Project Manager - Legal Operations is responsible for driving structured delivery across legal and enterprise risk initiatives, ensuring that projects are planned thoughtfully and risks are proactively identified.
Responsibilities
- Lead end-to-end execution of Legal Operations projects, particularly those related to enterprise risk and compliance initiatives
- Develop and maintain project plans, timelines, milestones, documentation, and risk registers
- Identify, assess, document, and track risks, ensuring mitigation strategies are implemented
- Facilitate cross-functional meetings to gather requirements, align stakeholders, and drive progress
- Support the integration of enterprise risk management frameworks (e.g., COSO, ISO 31000) into operational workflows
- Monitor project scope, timelines, and budgets to ensure delivery within agreed parameters
- Prepare and deliver clear status updates and reporting materials for leadership
- Contribute to continuous improvement of Legal Operations tools, templates, and governance practices
Skills
- Bachelor's degree in Business, Legal Studies, Project Management, Risk Management, or a related field
- 1–3 years of professional experience in project management, legal operations, compliance, or a related environment
- Demonstrated experience supporting or participating in risk assessments, compliance initiatives, or governance programs
- Hands-on experience using project management tools such as Asana, Smartsheet, Jira, or similar platforms
- Proficiency in Microsoft Office Suite (particularly Excel and PowerPoint)
- Experience working in cross-functional environments with Legal, Compliance, Finance, or IT teams
- Familiarity with enterprise risk management frameworks (e.g., COSO, ISO 31000)
- CAPM, PMP, or risk-related certification (e.g., RIMS-CRMP)
Benefits
- Medical, Dental, and Vision Insurance.
- Telehealth coverage
- Flexible work schedules and work from home opportunities
- Development and career growth opportunities
- Open Time Off in addition to 10 paid holidays
- 401(k) matching program
- Adoption Assistance
- Fertility treatments
Company Overview
Genesys enables organizations to orchestrate the best AI-powered experiences to drive customer loyalty and growth. It was founded in 1990, and is headquartered in Menlo Park, California, USA, with a workforce of 5001-10000 employees. Its website is https://www.genesys.com.Company H1B Sponsorship
Genesys has a track record of offering H1B sponsorships, with 2 in 2025, 2 in 2021. Please note that this does not guarantee sponsorship for this specific role.