Overview
The Program Manager is responsible for supporting the execution of key initiatives during an initial 3-5-month temporary period, with strong potential for conversion to full-time roles based on performance and organizational needs. One role will serve as a maternity leave cover, while the second role supports broader program delivery and scaling needs.
Both roles will work across a portfolio of initiatives, including:
- AI Readiness Program, which convenes and supports State, Territorial, and Tribal Chief AI Advisors with the adoption and implementation of emerging technology to improve government services through convenings, funding, brokering of partnerships, and publishing information.
- Health & Human Services initiatives that focus on partnering with state agencies and stakeholders to modernize public benefits delivery through human-centered design and AI to reduce administrative burden, improve accuracy, and expand equitable access to essential services. These initiatives include: The Public Benefit Innovation Fund, a philanthropic venture fund and R&D lab that invests in and pilots emerging technologies for public benefit systems; and Clearinghouse, a set of technical assistance services for state HHS program leaders and staff.
These roles will play a critical part in managing program operations, coordinating stakeholders, and ensuring the successful delivery of convenings, partnerships, and cross-functional initiatives. This is a fast-paced, early-stage, collaborative environment requiring strong project management, communication, and relationship-building skills.
The Center for Civic Futures is a nonpartisan, non-profit organization that aligns government leaders and partners to minimize the potential risks associated with AI while maximizing the transformative opportunities it presents. We equip government leaders with the tools, knowledge, and expertise they need to make thoughtful decisions about where and how to deploy AI and other emerging technologies to address their most pressing service delivery challenges.
Digital Harbor Foundation is dedicated to fostering learning, creativity, productivity, and community through education with a vision of digital equity for everyone. Driven by our sincere belief that access to opportunity is a basic right, we take bold yet practical actions to support making a better future now. Through a portfolio of projects focused on developing leadership within communities, we support those closest to challenges to take deliberate actions based in design thinking approach, backed by data analysis, grounded in a practice of collective impact, and driven by a commitment to racial equity.
Experience Requirements
- 6–8 years of professional experience in program management, project management, operations, policy, civic tech, or a related field
- Demonstrated experience managing multiple concurrent projects and stakeholder
- Experience working with or alongside government entities, public sector organizations, or mission-driven initiatives preferred
- Track record of executing programs or events from planning through delivery
- Thriving in fast-paced or ambiguous environments where structure needs to be built
Knowledge, Skills and Abilities
- Strong organizational skills and attention to detail; able to track multiple workstreams without losing follow-through
- Excellent written and verbal communication skills, including drafting professional communications for diverse audiences
- Ability to manage relationships with senior stakeholders (e.g., government officials, executives, technical experts)
- Working knowledge or strong interest in AI, public sector innovation, and policy landscapes
- Familiarity or interest in state-administered health and human services systems and public benefits delivery
- Comfort with ambiguity and ability to bring structure, timelines, and accountability to loosely defined initiatives
- Proactive, resourceful, and solutions-oriented mindset
- Proficiency with project management and collaboration tools (e.g., Asana, Slack, Google Workspace)
Nice to Have:
- Experience with multi-state or federal initiatives
- Background in nonprofit, consulting, or government environments
- Experience in event planning
- Familiarity with AI tools (e.g., ChatGPT, Claude, Copilot)
- Experience working in or with health and human services agencies or benefits programs
Additional Notes
This position is fully remote, with occasional travel for convenings and partner meetings.
Role and Responsibilities
Program & Project Management
- Plan and execute convenings, working groups, and peer-learning events (virtual and in-person)
- Manage timelines, deliverables, and dependencies across multiple workstreams spanning AI Readiness, HHS, and innovation fund efforts
- Maintain project documentation, including status updates, meeting notes, and decision logs
- Manage shared tools, workflows, and calendars to ensure team alignment
- Support budget tracking and expense reconciliation
Stakeholder Coordination & Communication
- Serve as a key point of contact for partners, including state government stakeholders and program participants
- Draft and manage communications such as emails, agendas, and briefing materials
- Facilitate meetings and ensure follow-ups and action items are completed
- Build and maintain relationships with external collaborators across government, research, and technology sectors
Strategy, Reporting & Learning
- Track program metrics, milestones, and outcomes across multiple program areas
- Prepare reports and updates for leadership, partners, and funders
- Stay informed on AI policy, public sector innovation, and trends in health and human services delivery
- Contribute to program design by identifying insights and emerging needs across portfolios
- Capture and share lessons learned to inform continuous improvement
Cross-Program Collaboration
- Collaborate across teams (communications, operations, partnerships) to ensure alignment
- Coordinate with fellows, advisors, and contributors to support program delivery
- Support integration and knowledge-sharing across AI Readiness, HHS, and Innovation Fund workstreams
Other Duties
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Compensation
Compensation for each of these temporary, full-time positions is for a period of 3-5 months based on a pro-rated salary range of $90,000 - $100,000. Final compensation will be commensurate with experience and the level of ownership assumed, and will be agreed upon in advance of contract execution.
The Center for Civic Futures provides a best-in-class comprehensive set of benefits to support the team. All regular, full-time employees are eligible to receive:
Health Benefits & Insurance
- Carefirst Blue Cross Blue Shield - Health, Dental, and Vision Insurance (100% of the premium paid for employees and 85% of dependents)
- Pre-Tax Health Savings Account (HSA) (with $365 monthly employer contributions)
- Pre-Tax Flexible Savings Account (FSA)
- Paid Accidental Death & Dismemberment (AD&D) Insurance
- Paid Short-Term & Long-Term Disability Insurance
- Paid Basic Life Insurance
- Supplemental Voluntary Life Insurance (Employee, Spouse & Dependent Children)
- Total Pet Plan and Supplemental Wishbone Pet Insurance
- Employee Opportunity Program (EAP) - Health and Wellness
- Wellness Reimbursement Program
Retirement
- 401k Retirement Plan (with 6% matching)
Paid Time Off
- 15 Days Paid Time Off Per Year
- 20 Days Paid Time Off Per Year (after 3rd Anniversary)
- 25 Days Paid Time Off Per Year (after 6th Anniversary)
- 16 Paid Holidays (14 common plus 2 flexible holidays, including Dec 25 - Jan 1)
- Paid Bereavement Leave
- Paid Parental Leave for Moms and Dads (two weeks after first year)
If our mission and vision align with your personal values, please apply!
A cover letter outlining your qualifications for the position, along with your resume, is required. Interviews will be conducted virtually. Applications will be reviewed on a rolling basis, so we encourage you to apply as early as possible to ensure full consideration. This posting will close at 11:59pm ET on Friday, April 24, 2026.
Digital Harbor and Center for Civic Futures are equal opportunity employers.