About the role
We are looking for a Product Safety & Quality leader to join our Center of Excellence (CoE) for Traceability, Sustainability, and Product Compliance.
This role will strengthen our expertise in consumer goods and hardlines, bringing hands-on understanding of production processes, quality assurance, inspections, and product safety considerations across global supply chains.
The ideal candidate combines operational experience with strategic thinking. They are curious, collaborative, and passionate about building safer, more transparent, and more responsible supply chains. This is a dynamic, cross-functional role with exposure to Product, Sales, Marketing, Customer Success, and external stakeholders.
What you'll do
Domain Expertise & Advisory
- Serve as a subject matter expert on product safety and quality within consumer goods and hardlines.
- Bring practical knowledge of production environments, inspection processes, and safety considerations across the supply chain.
- Provide guidance on product integrity, risk mitigation, and compliance best practices.
- Monitor industry and regulatory trends impacting product safety and quality, helping translate them into actionable insights.
CoE Development & Cross-Functional Collaboration
- Contribute to shaping the focus areas, structure, and operating model of the CoE.
- Collaborate closely with Product, Sales, Marketing, Customer Success, and Partnerships to ensure alignment between market needs and internal priorities.
- Support the integration of product safety and quality perspectives into broader traceability and sustainability initiatives.
Customer & Market Engagement
- Participate in events and selected customer conversations as a subject matter expert.
- Support commercial teams in navigating complex product safety and quality discussions.
- Help strengthen our credibility in the market through insights, frameworks, and thought leadership.
Knowledge & Enablement
- Contribute to the development of internal playbooks, enablement materials, and best practice guidance.
- Help ensure product safety and quality knowledge is structured, accessible, and consistently understood across teams.
Qualifications
- 5+ years of experience in product safety, quality, compliance, consulting, or related roles within consumer goods, hardlines, or similar industries.
- Solid understanding of production and supply chain processes.
- Experience engaging with inspection agencies, labs, manufacturers, or quality assurance teams.
- Proven ability to manage multi-workstream, cross-functional initiatives.
- Passion for sustainability, traceability, and responsible supply chains.
- Curious, adaptable, and energized by working in a fast-paced, evolving environment.
- Fluent in English; Spanish is a plus.
Benefits
Why it would be awesome to work with us
- Unlimited Annual Leave: We prioritize your well-being and trust you to manage your time.
- ️ Flexible Working: Whether from home, a coffee shop, or our global hubs, work where you're most comfortable.
- Project Ownership: You get to lead the initiatives you're passionate about, professionally or socially.
- Grow with us: We're invested in your personal and professional development.
- Global, diverse, and innovative team: Be part of a welcoming community from 30+ countries, where unique perspectives drive innovation.
- Feel at home: Work closely with colleagues who value your voice, share our E.A.C.H. values, and help you be the best version of yourself.
- Celebrate together: Enjoy remote and hub company and team events that strengthen our bonds and build a fun culture.
Our Values
- EXCELLENCE: We pursue mastery and craftsmanship. "Good enough" is our enemy. We have a thirst and desire for knowledge. There's always an opportunity to be better.
- AUTONOMY: We act independently when recognizing opportunities for improvement. We seek guidance and clear goals instead of orders. We self-assess the quality and impact of our work.
- COURAGE: We share our opinion, even if it's uncomfortable. We are candid with colleagues. We are willing to experiment and try something new, even if we're not sure it will succeed.
- HUMBLENESS: We crave opportunities to learn from the people around us. We leave our egos outside the office. We focus on listening to other perspectives.