Title: Process Excellence and Implementation Lead
Location: Remote within the United States
Reports to: Chief Executive Officer
Duration: 1-year full-time contract role with potential to extend
The Opportunity.
Verra is a global leader in the development and management of high-integrity, high-impact programs for climate, sustainable development, and environmental projects. We have a long legacy of managing programs spanning standard-setting, validation/verification body management, project review, credit issuance, and registry operations. As project volumes and methodological complexity increase, we are seeking to improve cycle time, consistency, and reviewer efficiency while maintaining environmental integrity and governance rigor in our review process.
We are transforming how we operate our programs by modernizing the end-to-end project review ecosystem, linking upstream readiness, digital submission and triage, and internal review execution. This role will lead operational transformation through process audits, implementing clear ownership and controls, and practical governance that reduces cycle time while protecting quality and integrity.
You will convene and align cross-functional partners (including Verra’s Registry, Certification, Audit & Accreditation, Technology Solutions, Program Development, and Market & Client Relations teams) to identify and resolve friction points, bottlenecks, standardize ways of working, and ensure changes translate into measurable improvements in review times, throughput, transparency, and stakeholder experience.
The Role.
Lead transformation of the project review and associated Verra processes and tools, in collaboration with Verra staff, to significantly reduce project review duration while maintaining the integrity and quality of Verra decisions.
Process mapping and intervention: Identify and manage the implementation of opportunities for reducing review times, including:
Digital review process improvement: Assess Verra’s digital tools for UI and UX effectiveness, customer friendliness, and identify ways to improve project submission quality, reviewer task execution, and decision support, reduce preventable errors, and embed guardrails, guidance, and structured workflows. (Verra’s Project Hub is our primary platform for digital project submission and reviews; it connects to our registry and several other internal databases.) Help build a resilient system that appropriately shifts accountability from individuals to the platform itself, recognizing that achieving this will require sustained dialogue, alignment, and change management.
Automation & AI opportunities: Work with tech services and project reviewers to identify and implement high-value automation use cases and potential use of AI in completeness checks, requirement alignment and risk flagging, reviewer decision support, comparison to precedent, and structured comment/response management.
Change management: Facilitate day-to-day execution of process changes to ensure acceptance and adoption by users, implementing improvement ideas through clear plans, disciplined follow-through, and fast issue resolution in a way that works with the staff operating the various parts of the system.
Revenue debottlenecking: Coordinate with all departments to identify revenue-generating opportunities in order to maximize efficiency of workflows that impact Verra revenue
Our Team.
You’ll work primarily with the CEO, Program Management Department, and Tech Solutions team, with opportunities to engage with all departments to improve interrelated processes. Verra colleagues:
What we’d like to see.
Physical Demands.
The physical demands described here are representative of those a teammate must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment.
The work environment characteristics described here are representative of those a teammate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Working at Verra.
Verra is a global leader helping to tackle the world’s most intractable environmental and social challenges. As a mission-driven non-profit organization, Verra is committed to helping reduce greenhouse gas emissions, improve livelihoods, and protect natural resources across the private and public sectors.
We’ve created a culture of flexibility and autonomy. You’ll be able to work with remote teams from diverse countries and industries. Wherever possible, we aim to find mutually agreeable solutions for international hiring.
The final compensation offered will be contingent upon role, level, and location. Our Talent team can share the specific salary range for your preferred location during the hiring process.
Salary is one component of Verra’s total compensation package, which also includes:
Verra is committed to diversity, equity, and inclusion in all our work, and doing so successfully is crucial to embodying our established values: Teamwork, Results, Integrity, Balance, and Exploration. We actively celebrate belonging among our team members’ different abilities, sexual orientations, ethnicity, faith, and gender.
How to Apply.
Please send us a Cover letter (not to exceed one page) and your Resume/CV (not to exceed two pages) via our careers page. Applications will be reviewed on a rolling basis.
Verra provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. As such, we conduct our recruitment and hiring without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, marital status, pregnancy, physical or mental disability, genetics, veteran status, or any other characteristic protected by applicable federal, state, and local law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Please contact [email protected] to request accommodation.