Gallagher is a global leader in insurance brokerage, committed to empowering businesses and individuals. They are seeking a licensed Insurance Professional to join their Las Vegas team as a Customer Service Representative, where the individual will manage a diverse book of business and provide exceptional service to clients.
Responsibilities
- Advocate for Clients: Provide exceptional service by understanding and meeting customer needs
- Be a Technical Expert: Handle policy endorsements, inspections, appraisals, and remarketing with confidence
- Solve Problems: Research and resolve inquiries about coverage, billing, and policy details
- Educate Clients: Guide customers on Auto, Homeowners, and Umbrella policies to help them make informed decisions
Skills
- High school diploma
- Minimum of 1 year of customer service experience
- Strong typing and basic computer skills
- Working knowledge of MS systems, i.e., MS Excel, MS PowerPoint, Outlook and MS Word
- Active Property and Casualty (P&C) Insurance License
- Experience in Personal Lines insurance (sales, servicing, or account management)
- Background in high-volume call centers or fast-paced brokerages
- Progress toward industry certifications like AINS, API, or CPCU
Benefits
- Medical/dental/vision plans, which start from day one!
- Life and accident insurance
- 401(K) and Roth options
- Tax-advantaged accounts (HSA, FSA)
- Educational expense reimbursement
- Paid parental leave
- Digital mental health services (Talkspace)
- Flexible work hours (availability varies by office and job function)
- Training programs
- Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
- Charitable matching gift program
- And more...
Company Overview
Gallagher is an international insurance brokerage and risk management services firm. It was founded in 1927, and is headquartered in Rolling Meadows, Illinois, USA, with a workforce of 10001+ employees. Its website is https://www.ajg.com/.Company H1B Sponsorship
Gallagher has a track record of offering H1B sponsorships, with 9 in 2026, 58 in 2025, 31 in 2024, 32 in 2023, 45 in 2022, 36 in 2021, 15 in 2020. Please note that this does not guarantee sponsorship for this specific role.