Our client is a full-service, independent marketing and communications agency located in Cleveland, OH. They are seeking a detail-oriented, creative, and client-focused individual to support their growing team in content development and client account management. This role is ideal for someone who enjoys both developing engaging materials and building strong relationships with clients.
Position Overview
Location: Mostly Remote, with occasional meetings with clients located in Northeast Ohio
Schedule: Estimated 20-40 hours per month
Reports To: President
The Content Developer/Account Manager will be responsible for creating compelling content to support marketing and client initiatives, while also managing client relationships to ensure exceptional service. The ideal candidate is organized, proactive, and comfortable wearing multiple hats in a dynamic small-business environment.
Key Responsibilities
Content Development (Approx. 75%)
- Develop, write, and edit content for various platforms (website, blogs, newsletters, social media, presentations, literature, etc.)
- Collaborate with internal teams and vendors to gather insights and create targeted content aligned with business goals
- Maintain and update content calendars to ensure consistent, timely delivery
- Optimize content for SEO and audience engagement
- Assist with design and formatting of digital assets using tools like Canva, Social Media Software, WordPress, or similar platforms
Account Management (Approx. 25%)
- Serve as a primary point of contact for assigned clients, ensuring timely communication and support
- Manage project timelines, deliverables, and client expectations
- Prepare and deliver regular updates, reports, and presentations to clients
- Coordinate with internal teams and vendors to ensure client needs are met and projects run smoothly
- Identify opportunities to deepen client relationships and provide additional value
Qualifications
- Bachelors degree in Marketing, Communications, Business, or related field preferred
- 5+ years of experience in content creation, account management, or related roles
- Exceptional writing, editing, and communication skills
- Strong organizational and time management skills with the ability to manage multiple priorities
- Proficiency with content tools (e.g., Canva, WordPress, Vista Social, Dropbox) and MS Office/Google Workspace
- Familiarity with social media platforms and basic analytics tools (LinkedIn, Meta, Google Analytics, etc.)
- Client-focused mindset with a professional, positive attitude
What We Offer
- Flexible part-time schedule
- Remote or hybrid work options
- Opportunity to work in a collaborative, supportive environment
- Competitive hourly compensation
- Potential for role expansion as the company grows
How to Apply
Interested candidates should submit a resume, brief cover letter highlighting relevant experience, and at least one writing sample or content example.