Overnight Shift | Tuesday–Friday | 10:00 PM – 8:00 AM
First 3 weeks are day shift.
1 week of onboarding
1 week training
1 week on queue
This is a bilingual English & French role. Must be able to speak, read, write in both languages.
At TLS, we don’t just answer calls, we create moments.
We’re looking for people who lead with empathy, care deeply about others, and want to make a difference with every interaction.
This is a remote role, and we are based out of London, Ontario. Weekend and evening availability are part of what helps us support our brands when they need us most.
Why You’ll Love Working Here
We believe that connection is at the heart of everything we do.
At TLS, you’ll find:
We’re proud to represent trusted brands like CertaPro Painters, Paul Davis Restoration, California Closets, and First OnSite, helping small businesses succeed in North America.
What You’ll Do
As a MomentMaker® you’ll be the first friendly voice customers hear when they reach out for help. You will:
What You’ll Bring
Experience in customer service is an asset — but a genuine desire to care for others is what really counts.
What Makes TLS Different
At TLS, success isn’t just about numbers, it’s about the way we engage with people
We celebrate great performance, support growth, and build connections that last.
Ready to make your mark?
Apply today and start making moments