About Nolia Health:

Founded in Seattle, Washington, Nolia is a healthcare company dedicated to providing personalized, clinically-supported, and virtual-first services for older adults and their family caregivers or care partners. We understand that chronic and serious illnesses related to aging impact not only those diagnosed but also those who care for them. Nolia’s mission is to elevate family caregiving as a central component of healthcare. Our goal is to transform the way caregiving is perceived and valued, ensuring that family caregivers have the resources, knowledge, and support they need so no one has to navigate this journey alone.

Our Vision, Mission and Values are very important to us and can be found here. 

Position Overview: 

As a member of our transdisciplinary team, you will deliver virtual outpatient therapy to individuals affected by chronic conditions and their family caregivers. We understand that a diagnosis such as Alzheimer’s disease impacts not only the person with the condition but the entire family system, which is why we view the illness as a key component of treatment. Your therapy services will focus on adults, older adults, and family caregivers, addressing both the emotional and psychological challenges that arise on this journey. 

By offering centralized support for inquiries, scheduling, insurance contracting, billing and collections, our therapist gets to focus on supporting patients on this often difficult journey. 

Join us in redefining healthcare by ensuring our caregivers receive the comprehensive support they deserve. Together, we can create a more compassionate, accessible, equitable and effective care system!

Primary Responsibilities Include (but are not limited to): 

• Perform remote clinical counseling services to clients of Nolia as scheduled and in accordance with company policies
• Maintain proper licensure and abide by all laws, rules, regulations, and codes of ethics which are binding upon or applicable to the services performed at Nolia
• Completion of written records for each patient including, but not limited to: intake notes, progress notes, treatment plans, termination notes, contract notes, and other forms or documents which may be needed or required from time-to-time by Nolia or third parties in conjunction with the treatment of the patient. 
• Maintain up to date and accurate patient files at all times.  

Experience/Skills:

• Master’s degree or Doctoral degree in counseling or social work; and
• Active, unrestricted license (LMFT, LMHC, LICSW) in the State of California or Washington. A copy must be provided to Nolia. 
• Required experience with completing assessments, treatment plans, and clinical case notes in compliance with healthcare plans
• Ideally 2 years of experience (professional or lived) in understanding the needs and challenges faced by family caregivers and older adults 
• Demonstrate a deep understanding of cultural humility and the ability to communicate and effectively interact with individuals from different cultures, abilities, genders, ethnicities, and races. 
• Excellent written and verbal communication skills. 
• Ability to demonstrate and model stable, appropriate boundaries with clients. 
• Specialty or training in ACT and/or CBT highly preferred. 
• Social justice oriented and practices anti-racism work 
• Proficiency in another language, other than English, is a plus but not required. 

Work environment 

• This is a fully remote role for candidates licensed in the state of Washington or California.

Benefits of being a part of the Nolia Care Team:

• In-house billing support to coordinate benefits and eligibility and submit claims
• In-house scheduler to answer calls and schedule intake appointments. Regular individual clinical supervision
• Regular case consultation
• Nolia is an early-stage startup committed to healthcare transformation. The opportunities to learn, grow and contribute to our mission are endless
• Various training programs, workshops, and resources are available to help you enhance your skills, knowledge, and expertise in the fields of caregiving and aging. We will pay for licensing updates.
• We are focused on caregiving and this permeates our working culture. Most of our team have lived experiences as family caregivers. We prioritize your wellbeing and provide a flexible work schedule to accommodate other life responsibilities.
• This is a remote first position that allows for some scheduling flexibility.
• We prioritize inclusivity, teamwork, open communication, and mutual respect, fostering a positive work environment where you can excel and contribute to our shared goals.
• Nolia is dedicated to creating and sustaining a workplace environment that fully integrates diversity, equity and inclusion to all aspects of our operations. Consequently, we actively prioritize and welcome Black, Indigenous and people of color, a multigenerational workforce, LGBTQ+ and people with disability to join our highly talented team. 

Don’t meet every requirement?

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single requirement. If you’re excited about our mission and values, and the job itself, but your past experience doesn’t perfectly align, we encourage you to apply anyway.

Hiring process:  Upon review and acceptance of your application, we will start with a 15 minute phone conversation to determine whether or not there is  mutual interest. Assuming mutual process  candidates will move to a series of 3-4 30 minute interviews with the clinical and ops team.