NationalLink Title Operations Specialist

ServiceLink is a company that specializes in title operations, and they are seeking a NationalLink Title Operations Specialist. The role involves assigning title orders, following up on overdue orders, and ensuring the accuracy of commitments while addressing inquiries from clients and internal staff.

Responsibilities

• Assign orders
• Complete daily follow-up including late orders
• Status-in searches, client notifications updates via fax or email
• Status title commitments and QA per state requirements
• Address inquiries from clients, borrowers, agents, and internal staff professionally and in a timely manner
• Follow up on rejected orders and send to vendors to obtain resolutions
• Meet production goals and quality requirements as set by management
• Run reports as assigned by management
• Any other duties assigned

Skills

• High School diploma or equivalent and six (6) months minimum Title (real estate) experience
• Demonstrated communication skills, written and verbal
• Proven customer service skills
• Strong attention to detail
• Strong organizational skills, ability to multi-task
• Ability to effectively organize, plan, and prioritize work
• Familiarity with personal computer operation, including use of Microsoft Outlook, Word and Excel

Company Overview