Job Summary
This role is responsible for designing and implementing innovative collaboration and productivity solutions. We are looking for a Microsoft 365 expert who excels in understanding client challenges, particularly in the legal industry, and can leverage the full Microsoft 365 ecosystem to deliver tailored results. Do you have deep expertise in SharePoint, Teams, and related M365 tools? Can you balance strong technical skills with proactive, client-focused business acumen to empower organizations to work smarter and more efficiently? Do you thrive in a dynamic, fast-paced environment? If you answered yes to these questions, we’d love to hear from you!
Responsibilities
This role focuses on implementing Infodash as a productized intranet and extranet solution built on Microsoft 365 technologies. Consultants in this role should have a solid understanding of the Microsoft 365 ecosystem, the ability to execute approved designs using out-of-the-box Infodash and M365 capabilities, configure integrations, and deliver standardized training—ensuring high-quality, repeatable deployments for legal clients.
- Client Enablement & Solution Execution: Partner with legal firms to implement Infodash using standard, out-of-the-box capabilities. Translate approved use cases into configured Infodash experiences, ensuring consistency, speed, and alignment with the Infodash product model.
- Infodash Platform Implementation: Configure and deploy Infodash solutions built on Microsoft 365, primarily leveraging SharePoint Online, Microsoft Teams, and related services as the underlying technology. Responsibilities include site collection setup, page and web part configuration, template application, navigation, permissions, and data connections in accordance with established Infodash patterns and guardrails.
- Data & System Integration Configuration: Implement and validate Infodash integrations with Microsoft 365 and approved third-party systems such as firm directories, calendars, financial data sources, and client/matter management systems. Focus on configuration and connectivity rather than custom development, ensuring integrations align with supported Infodash capabilities and performance expectations.
- Product-Led Adoption & Training Delivery: Deliver Infodash training using existing, standardized training materials, documentation, and enablement assets. Facilitate administrator and end-user training sessions that emphasize how Infodash works, how it fits into daily legal workflows, and how clients can self-manage content and features post-launch.
- Governance, Security & Product Guardrails: Guide clients toward Microsoft-recommended best practices for Microsoft 365 governance as they relate to Infodash implementations, including permissions, information architecture, external collaboration, and risk considerations in legal contexts.
- Cross-Functional Delivery Collaboration: Work closely with Solutions Engineering, Professional Services, and Support teams to ensure implementations are consistent, supportable, and scalable. Provide feedback from delivery to inform continuous improvement of Infodash templates, training materials, and implementation practices.
Qualifications
- Bachelor’s degree in Information Technology, Business, or a related field (or equivalent experience)
- 3-5 years of experience in implementing and supporting Microsoft 365 solutions
- In-depth knowledge of the Microsoft 365 ecosystem, including SharePoint, Teams, OneDrive, and Exchange Online
- Experience with the Microsoft Power Platform, including Power Automate, Power Apps, and Power BI
- Strong understanding of M365 administration, security, and compliance frameworks
- Microsoft certifications such as MS-900, MS-700, or MS-100/101 are highly desirable
- SharePoint Taxonomy, Content Types, Content Type Hub and Term Store Management
- SharePoint search schema, result sources and Search API
- Familiarity with data integration tools and APIs, particularly in connecting M365 with third-party systems
- Proven track record of delivering M365-based solutions that drive business value
- Strong analytical and problem-solving skills, with a client-focused mindset
- Experience in the legal sector or professional services is a strong plus
- Expertise in designing user-friendly solutions that address organizational pain points and enhance productivity
- Excellent communication and facilitation skills, with the ability to translate technical concepts for non-technical audiences
This is full-time remote position. You can work from anywhere but must be available to support clients and colleagues in multiple time zones. Primary work hours are 9-5 ET.
At Infodash, we believe diversity is an important driver of innovation. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we do not discriminate based on race, religion, gender, sexual orientation, age, disability, or any other protected status. We are proud to be an Equal Opportunity Employer.