Job Description:
• Answer inbound patient phone calls as they come in
• Manages Copay Collections and communicates with other departments, for any needs/patient reach out
• Create Partner cases Daily
• Weekly posting of late cancels
• Daily review of patient electronic communications and delegation as needed
• Create and maintain billing ledgers for patients with specific requests for their insurances
• Assist other teammates in larger projects as needed
• Learn/understand the basics of insurance billing: PPOs, HMOs, Medicare, Workers Comp to support the team and other teams as necessary
• Maintains industry level working knowledge of medical billing occurring in Luna
• Support Admin functions
• Queue based work for their sole job function (authorizations, insurance payment posting, etc.)
• Achieves goals set by management
• Achieving daily, weekly, monthly and quarterly goals to patient payments and supporting documentation is completed
• Performs Ad Hoc tasks at managers discretion
Requirements:
• Typically requires a minimum of 1 year of related experience
• Strong attention to detail and time management skills
• A positive attitude and an eagerness to learn
Benefits:
• Paid Time Off with holiday
• Medical, dental & vision insurance on the first of the month following start date