Job Title: Mandarin Bilingual Executive Assistant
Type: Independent Contractor
Location: Remote (Hong Kong, Malaysia, Philippines and Taiwan)
Position Type: Full-time, Virtual
Who Are We?
The Law Offices of Sabrina Li, P.C. is a premier immigration law firm headquartered in Los Angeles, California, with operations in Texas, South Africa, China, Taiwan, Colombia, Guatemala and the Philippines. Our mission is to help individuals and families achieve their American dreams through compassionate and strategic legal representation.
We're a fast-growing, mission-driven, and globally collaborative team committed to excellence in immigration law.
Why Join Our Team?
Supportive Work Environment & Growth:
- Comprehensive training provided to ensure success in your role
- Opportunities for professional development and advancement
- Work closely with a global team in a collaborative and empowering culture
Flexible Remote Work:
- Fully remote position based in the Philippines
- Flexible schedule accommodations to support productivity and work-life balance
- Join a dynamic team that values initiative, reliability, and professionalism
Position Overview
We are seeking a proactive and detail-oriented Bilingual Executive Assistant to serve as a primary point of contact for clients while providing administrative support to our team. The ideal candidate should have fluency in Mandarin and English, will excel in client communication, scheduling, organization, and coordination.
Key Responsibilities
Client Communication & Intake
- Answer incoming client calls and emails with professionalism
- Screen inquiries and assist with scheduling appointments
- Respond to and engage with social media inquiries and messages in a timely, professional manner
Administrative Support
- Manage calendars, organize mailboxes, route messages, and track deadlines
- Support the management team with daily operational tasks
- Perform accurate data entry to maintain organized and up-to-date internal records
External Liaison
- Engage with clients, business partners, and third parties
- Foster relationships and promote the firm's services
Database & Record Maintenance
- Maintain accurate, organized, and up-to-date records
- Ensure smooth administrative and operational workflows
Collaboration
- Work closely with attorneys and team members
- Ensure seamless communication and client satisfaction
Qualifications
- Minimum of 2 years of experience in client relations, customer service, administrative support, or a related role
- Bachelor's degree in communications, business administration, or related field preferred
- Fluent in Mandarin and English, both written and verbal (required)
- Familiarity with CRM software, virtual communication tools, and scheduling applications
- Proficiency in Microsoft Office Suite, email management systems, and virtual collaboration tools
- Strong interpersonal skills, attention to detail, and ability to multitask
- Reliable internet connection and dedicated home office setup
- Familiarity with communicating through social media platforms such as Facebook, Instagram, WhatsApp, and other messaging applications.
Desirable Qualities
- Exceptional communication skills, both written and verbal
- Strong interpersonal and client service skills
- Highly organized with the ability to multitask efficiently
- Proactive attitude and problem-solving abilities
- Adaptability to changing priorities and virtual work environment
- Attention to detail and accuracy in all tasks
- Basic understanding of sales principles or client engagement strategies
What We Offer
- Remote Work: Enjoy the flexibility and comfort of working from your own home, eliminating commute time and increasing work-life balance.
- Holiday Pay: Contractors will receive holiday pay for all U.S. federal holidays observed by the firm.
- Performance-Based Bonuses: Earn additional income through bonuses tied to your performance.
- Periodic Remuneration Reviews: Regular reviews to ensure fair compensation and maintain team satisfaction.
- Professional Growth: Access continuous learning and development opportunities in a supportive and innovative environment.
Working Hours:
- 8:00 AM - 5:00 PM Pacific Time (PST), adjustment requests will be considered
Application Process
Applicants must submit:
- Resume/CV
- Cover Letter detailing workspace setup, internet speed, backup power solution, and availability
- Proof of academic qualifications (transcripts and/or certificates)
- 60-second video recording demonstrating clarity, professionalism, and confidence in verbal communication
Additional Information
- Independent contractor role responsible for own tax compliance
- 3-month probationary period to assess performance and fit
- Fully remote, based in the Philippines
- Equal opportunity employer welcoming applicants from diverse backgrounds
Join our team as a Bilingual Executive Assistant and contribute to our mission of delivering exceptional client service while advancing your career in a supportive, professional environment.