OnTrac is hiring a Maintenance Planning & Scheduling Supervisor!
Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter!
Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S.
Location: REMOTE
Pay: $54,400 to $81,600/ year depending on experience and qualifications
Schedule: Monday through Friday from 8:00am to 5:00pm
(Hours subject to change depending on business needs)
Employment Logistics:
The Supervisor of Planning & Scheduling oversees the daily operations of the planning and scheduling team to ensure exceptional service delivery, efficient workflow, and high customer satisfaction. This role coaches and develops team members, monitors performance, resolves escalated issues, and drives process improvements that strengthen the overall customer experience. The position also partners with operations leadership to coordinate maintenance schedules that minimize downtime and prevent service disruptions, while ensuring work orders and preventive maintenance programs are executed accurately and on time through disciplined CMMS management.
Unpacking the Benefits:
We offer a comprehensive benefits package designed to support your health, financial security, and life outside of work.
Health & Protection
- Medical, Dental, and Vision insurance; HSA and FSA options
- Life and Disability coverage (basic and voluntary)
- Voluntary Accident, Critical Illness, Identity & Fraud Protection, Auto & Home, and Pet Insurance
Financial & Future
- Competitive benefits and 401(k) with company match
- Referral Bonus Program - up to $500 per referral!
Time Away & Leave
- Paid Vacation, Sick Leave, Floating Holidays, and Parental Leave
- Paid Holidays
Work & Life Support
- Employee Assistance Program
- Safe and clean work environment
The Must-Haves:
- Bachelor’s degree or equivalent related experience.
- At least 2 years of related experience in automated maintenance scheduling for conveyor systems, automated material handling, sortation equipment and facilities.
- Proficiency in Microsoft Office and CMMS tools.
- Strong working knowledge of reliability-centered maintenance (RCM) and preventive/predictive maintenance practices.
Your Mission in Motion:
- Lead and develop the team: Supervise, mentor, schedule, and support representatives with daily guidance, coaching, and performance accountability.
- Coordinate schedules to protect uptime: Direct and coordinate maintenance schedules with operations leadership to minimize downtime and avoid service disruptions.
- Own CMMS work order execution: Supervise work order management in the CMMS, ensuring accuracy, completeness, prioritization, and timely closure; maintain ownership of critical or complex work orders.
- Maintain documentation and compliance readiness: Keep equipment records, maintenance procedures, schedules, and compliance documentation accurate and up to date.
- Monitor performance and drive improvement: Track quality, productivity, service levels, and customer satisfaction; identify gaps and implement corrective actions and process improvements.
- Manage PM discipline and reporting: Ensure preventive maintenance programs are completed on time, adjusting plans based on equipment performance, failures, and operational feedback; analyze and report maintenance KPIs (schedule compliance, backlog, downtime, PM completion) and share regular team performance updates.
Paving your way to your success:
- You coach confidently and communicate clearly, using strong conflict-resolution skills to support your team and handle challenging situations.
- You collaborate effectively with maintenance technicians, operations, and leadership to align schedules, priorities, and expectations.
- You bring a reliability mindset, applying RCM and preventive/predictive maintenance practices to reduce downtime and protect service.
- You stay organized and detail-focused, ensuring CMMS records, documentation, and work order execution remain accurate and timely.
- You use metrics and feedback to prioritize work in a fast-paced environment, take corrective action quickly, and continuously improve service levels.
If you are excited to be part of our team and grow with our OnTrac family, we invite you to apply!
OnTrac is proud to be an Equal Opportunity Employer
OnTrac is an equal-opportunity employer. We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. Join us in our commitment to creating a diverse and inclusive workplace. If you are excited to be part of our team and contribute to our talent acquisition efforts, we invite you to apply.
Lasership, Inc. dba OnTrac Final Mile with its affiliates, including OnTrac Logistics, Inc. (collectively, "OnTrac" or the "Company") is an equal opportunity employer.