AgWest Farm Credit is a member-owned financial cooperative that provides financing and related services to various agricultural sectors. They are seeking a Loan Processor to provide support in servicing distressed accounts and high-profile loans, ensuring effective customer service and compliance with credit activities.
Responsibilities
- Perform routine credit activities and provide administrative support to support effective customer service through loan servicing, the extension of sound, constructive credit, and related services
- Assist the account team in completing financial and loan input documents, verifying customer information, and completing credit investigations and analysis for review and action by risk management
- Comply with closing requirements and disbursements; book and certify loans within authorities
- Respond to customer inquiries and process customer transactions including checks and receipts, future payment funds, etc
- Perform intermediate to advanced administrative functions that include but are not limited to utilizing the MS Office 365 suite and establishing and maintaining files in a digital format
- Ensure customer information is handled with a high degree of confidentiality
- Ensure appropriate information security protocols are followed in order to prevent unauthorized transactions
- Perform all duties and maintain all standards in accordance with company policies, procedures, and internal controls
Skills
- High school diploma or equivalent
- Ability to produce accurate reports, documents, and correspondence through attention to detail and knowledge of correct spelling, grammar and sentence structure
- Exceptional customer service orientation
- Ability to work efficiently and effectively on multiple projects in multiple software programs
- Proven ability to organize and prioritize work to meet deadlines
- Solid interpersonal, collaboration and communication skills
- Training in general office skills
- Experience in consumer lending, banking, or related field
- General knowledge of applicable credit laws and regulations
- General knowledge of agricultural practices
- Knowledge of credit investigation and verification practices
- Knowledge of platting and legal descriptions
- Knowledge of accounting principles and processes
Benefits
- Medical, dental, and vision insurance
- Basic term life and AD&D insurance (fully paid for by the company)
- Paid days off annually: 15 vacation*, 15 sick, 12 holidays and 3 volunteer
- 401(k) plan (6% match plus 3% employer contribution)
- Employee Assistance Program
- Wellness Program
- Jeans are welcome at work every day at AgWest!
Company Overview
AgWest Farm Credit provides agricultural lender and crop insurance services to farmers, ranchers, and timber harvesters. It was founded in 1916, and is headquartered in Spokane, Washington, USA, with a workforce of 1001-5000 employees. Its website is https://agwestfc.com.