Univerus is a fast-growing enterprise software company specializing in vertical market solutions. The Junior Application Consultant — Utilities specializes in implementing and supporting utility billing solutions for both the regulated and deregulated North American markets.
Responsibilities
- Gather requirements and configure utility billing modules for water, sewer, gas, and electric services
- Validate billing calculations, rate structures, and payment processing
- Support integrations with GIS, SCADA, AMI, metering solutions, payment processors, and financial GL systems
- Lead UAT cycles and go-live activities for billing system deployments
- Train municipal billing staff and create user documentation for SaaS onboarding
- Provide time-sensitive support during billing runs and payment deadlines; triage and escalate effectively
Skills
- Knowledge of utility billing systems and municipal government operations to support compliant and efficient workflows
- Utilized SQL and data querying to analyze data, troubleshoot issues, and generate actionable reports
- Contributed to ERP or Utility Billing systems implementation methodology, including requirements gathering, testing, integration, and post-go-live support
- Delivered effective customer-facing communication and training, improving user adoption and satisfaction
- Leveraged integration and API literacy to support system interoperability and data exchange across platforms
- Demonstrated strong problem-solving and support acumen to resolve technical and functional issues in a timely manner
- Bachelor's Degree in Commerce or Finance
- A minimum of 1-2 years of experience in accounting and / or A minimum of 1-2 years of experience in technical/programming field
- Applied domain knowledge to support accurate processes, compliance, and customer account management
- Led product requirements development by translating business needs into clear functional specifications and user stories
- Designed and delivered report development solutions to provide actionable insights and improve decision-making
- Utilized integration and API literacy to enable seamless system connectivity and data exchange
Benefits
- Health and Dental
- EFAP
- RRSP Matching
- Generous Vacation and Paid Time Off
- Flexible Work Environment
- Education Reimbursement Program
Company Overview
Univerus acquire, support and invest in companies that sell industry-specific software solutions. It was founded in 2019, and is headquartered in Port Moody, British Columbia, CAN, with a workforce of 201-500 employees. Its website is https://univerus.com.