About the position We are seeking an experienced Process Improvement Manager to lead enterprise process engineering and operational optimization initiatives supporting digital transformation efforts. This role will evaluate current-state workflows, identify inefficiencies, and deliver data-driven improvement strategies aligned with technology solutions. Responsibilities • Conduct end-to-end process reviews across functional areas • Document “As-Is” and design optimized “To-Be” workflows • Perform gap and root cause analysis (Lean/Six Sigma methodologies) • Develop KPIs and performance metrics to measure impact and ROI • Translate optimized processes into functional and non-functional requirements for modular or low-code solutions • Facilitate stakeholder workshops and collaborate with IT and operations teams • Deliver executive reports, improvement roadmaps, and final recommendations Requirements • 8+ years in process engineering or business process improvement • 5+ years evaluating and optimizing workflows • Six Sigma Black Belt certification • Experience leading large-scale process transformation initiatives • Proficiency in process modeling tools (e.g., Visio) • Strong stakeholder engagement and facilitation skills Nice-to-haves • Some experience in regulated environments • Lean certification • familiarity with automation/low-code tools Apply tot his job