International Research and Data Specialist

We’re Hiring!
International Research and Data Specialist 
Toronto, ON
www.socan.com

POSITION TYPE:               Permanent Full-Time
HIRING RANGE:                $52,080 to $65,100
REASON FOR HIRING:     New Role
WORK MODEL:                 Remote
LANGUAGE:                      English, French is an asset

WHO WE ARE
SOCAN is a not-for-profit copyright collective dedicated to ensuring music creators and publishers receive what they have rightfully earned for the use of their work. SOCAN supports and represents nearly 200,000 songwriters, composers, and music publishers. Through licensing, global royalty collection and advocacy, we help creators to keep making the music that entertains, moves, and inspires us.   

OUR COMMITMENT TO DIVERSITY, EQUITY, INCLUSION, AND ANTI-RACISM    
SOCAN thrives with a variety of viewpoints, identities, and backgrounds, and we are committed to anti-racism. Everyone is welcome to apply for our wide range of roles, regardless of gender identity, gender expression, ethnicity, race, age, culture, sexual orientation, religious belief, or physical ability. Learn more about SOCAN’s commitment to Inclusion & Anti-Racism.   

WHY WORK WITH US?

• Make a difference by supporting and collaborating with a vibrant and creative community
• Enjoy many options for workplace flexibility and work-life balance
• Get involved in the rapidly changing creative space
• Advocate for and empower the creative community
• Together, we’ll help music creators earn more income and make a living

WHAT WE OFFER

• 35-hour workweek schedule (possible flexible work options i.e., 4-day work week (position based)
• Twelve paid sick days annually (including five personal days)
• Access to SOCAN fitness facility
• Annual Performance Incentive bonus (dependent on a personal and company performance)
• Defined contribution Pension Plan
• Comprehensive, health and dental benefits program
• Inclusive and collaborative working environment 

ABOUT THE ROLE
Reporting to the Director, International Relations, the International Analyst will play a key role in supporting both SOCAN’s foreign revenue growth and service excellence provided to our members. They will focus on quantitative and qualitative research efforts that will improve and expand both the service offerings and operational capabilities of the International Relations team. Additionally, this role will be assist the department in its ongoing collaboration with internal stakeholders and SOCAN’s foreign society partners.

WHAT YOU’LL DO / KEY RESPONSIBILITIES

• Enhance the service experience for members with international royalties, which make up 25% of SOCAN’s revenue
• Develop reports and utilize third party data and proactively identify unpaid or incorrectly paid foreign royalties for SOCAN’s members
• Support senior leaders and the growth of SOCAN’s knowledge base by researching and documenting key foreign society and industry information for internal reports and SOCAN Academy
• Responsible for researching and disseminating business intelligence on society operations (distribution methodology, organizational structure, financial information, tariff and licensing schemes, etc.) and foreign music markets to support senior leadership and SOCAN’s knowledge base
• Aid senior IR leadership in preparation for technical visits by compiling research and analysis on foreign societies
• Support and work with SOCAN Analytics to define International Relations’ needs and develop foreign royalty reporting
• Ensure proactive member claims / queries directed at foreign societies are being responded to and resolved in a timely manner
• Build and nurture fruitful relationships with SOCAN’s sister societies
• Liaise with Membership to respond to member queries about foreign royalties in an effective and timely manner
• Provide additional support to manage the volume of international operational needs
• Assist IR Specialist with day-to-day team operational tasks, as required
• Other duties as required

WHAT YOU WILL BRING / QUALIFICATIONS & EXPERIENCE

• 1 or more years’ experience with music rights organizations and international performance tracking or royalty distributions is preferred
• A self-starter with advanced critical thinking skills
• Strong research and documentation skills
• Excellent communication and relationship management abilities
• Experience with data management and analytical tools, like PowerBI, preferred
• Proficiency in Microsoft Office, particularly with Excel
• Bilingualism, English and French, is an asset, as are other languages

ACCESSIBILITY & ACCOMMODATION
SOCAN is committed to providing an inclusive workplace environment that meets the accessibility needs of employees with disabilities. Should you require accommodations please contact us directly at [email protected] and we will make the necessary accommodations. Applications submitted to this email address will not be accepted.

EQUAL EMPLOYMENT OPPORTUNITY
SOCAN is an Equal Opportunity Employer. Hiring and other employment decisions at SOCAN are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by federal, provincial, or local law, regulation, or ordinance.

If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply.  Research has shown underrepresented groups often only apply when they feel 100% qualified.  We are committed to creating a more equitable, inclusive, and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.

HOW TO APPLY
If you’re interested in joining us, we’d love to hear from you: http://www.socan.com/careers/

Thank you for your interest in our company; we will be in touch with those candidates we wish to interview.

To learn more about SOCAN, go to www.socan.com. You can also follow us on LinkedIn, Twitter, Instagram, and Facebook (@SOCANmusic/@SOCANmusique).