Nordson, a global leader in precision technology, is seeking a highly motivated and talented HR Representative - Italian and French to join our international HR Services EMEA team from Italy - remote based. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment.
Summary of the role
You will provide human resources support to our internal customers in EMEA, you will focus on supporting languages in Italian, French, English, and may assist in additional activities translation support for policies and documentation.
Providing first line support to employees, managers and other customers, you will be processing day to day HR related inquiries and transactions received through various channels with a strong focus on excellent customer service.
You will use a Case Management tool to enter, track and respond to all activities efficiently, professionally and in a welcoming manner; deliver first call resolution and provide high quality customer support that meets expected service levels and business performance goals; proactively identify and recommend improvements on processes, procedures and system functionality as part of efforts on Continuous Improvement.
As our team member you will perform various HR tasks, including:
Pre-employment activities
Coordination of incoming and outgoing employee administration
Employee and HRIS Data administration
Employee issues/inquiries on benefits, HR policies, compensation etc.
Leave of absence and vacation administration
Training inquiries
Generation of HR related reports
Your Education and Experience:
Bachelor background in Human Resources or similar
minimum of 3 years’ related experience in a service environment, HR Shared Services or HR Operations experience preferred
Experience in a manufacturing environment beneficial
Knowledge of Italian labor law required
Experience with case management system beneficial
Your Skills and Abilities:
Native or business level proficiency (verbal and written) in Italian and FrenchEnglish; basic Spanish is a plus
Outstanding customer focus including attributes of empathy, compassion and service orientation
Adaptability and flexibility which includes being open to change, as well as strong detail orientation
Excellent process orientation and savviness with technology which includes use of web-based platforms, case management, etc.
Ability to take ownership of tasks and work in a team environment to continuously improve results
Broad overview and knowledge of HR Operations and Employee life cycle are a plus
General knowledge of HR policies, processes practices and employment laws
Strong verbal and written communication skills
Benefits
We offer a flexible work schedule, a comprehensive benefits package, and opportunities for growth and development.
About Nordson
At Nordson, we understand that diversity and inclusion are vital to our success, and we are committed to creating a culture of belonging for all employees. We are an equal opportunity employer and welcome candidates of all backgrounds, experiences, and perspectives to apply.
Our recruitment process is designed to identify the best qualified candidates for the role, and we are committed to ensuring a fair and equitable interview process. We are looking for candidates who have a passion for inclusion, diversity and equity, and the ability to contribute to a culture where all employees feel valued, respected, and included.
Interested?
If you are looking for an exciting opportunity to join an organization which values an inclusive and diverse workplace, please apply online with your CV.
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