About the Role
The HR Generalist plays a critical role in supporting the execution of people strategies across the Canada business. This role balances day-to-day HR operations with contributions to broader talent initiatives, while partnering closely with the Senior HR Manager, HR Director, and key HR Centers of Excellence.
This role reports to the HR Director, Canada and is a remote role with some travel required to support field teams or attend meetings.
The HR Generalist builds strong partnerships across the HR community and business leaders to support high-impact talent strategies and ensure consistent, compliant, and effective HR practices.
What You'll Do
Key Responsibilities:
- Build strong, collaborative relationships with HR partners, business leaders, and external partners (e.g., benefits providers) to support the delivery of people strategies
- Provide day-to-day HR support across the employee lifecycle, responding to employee and leader inquiries with a high level of service and judgment
- Support and execute talent management processes including performance management, succession planning, and employee development initiatives
- Partner with Talent Acquisition, Learning & Development, Employee Relations, and Total Rewards to implement integrated talent strategies
- Analyze HR metrics and trends to identify opportunities and support the HR team in developing and implementing solutions
- Support organizational effectiveness and change management initiatives within assigned client groups
Operational & Administrative Accountability (Canada-specific):
- Manage and administer LOA and accommodation processes, including return-to-work planning
- Support Health & Safety, workers’ compensation, and related processes
- Execute routine employment transactions, including employment termination letters and work permit tracking
- Provide support on employee relations matters and partner with Employee Relations and Legal as needed
- Maintain accurate data and documentation within Workday and other systems
- Provide administrative and coordination support to the broader HR team
Who You Are
- Experience in Human Resources in a generalist or specialist capacity, with exposure to multiple HR disciplines
- Solid knowledge of HR practices including employment law, employee relations, compensation, benefits, and talent management
- Strong interpersonal skills with the ability to build trust and effective partnerships across all levels of the organization
- Effective communicator with strong listening skills and a solution-oriented mindset
- Demonstrated ability to manage multiple priorities and navigate ambiguity with resourcefulness
- Analytical mindset with the ability to interpret HR data and translate insights into action
- Comfortable working in a fast-paced, evolving environment with a balance of operational and strategic work
Technical & Additional Skills:
- Proficiency in Microsoft Office (Excel, PowerPoint); experience with Workday and Power BI is an asset
- Proficiency in French (spoken and written) is preferred
- Strong attention to detail and organizational skills