Job Summary:
The Housing Supports and Services Specialist III -NV plays a vital role in administering the Housing Supports and Services Program, specifically providing In Lieu of Services (ILOS) for Nevada Medicaid. This position is responsible for coordinating comprehensive strategies for eligible members, ensuring they receive the necessary support to secure and maintain stable housing. The ideal candidate will possess strong knowledge of housing resources, community services, and best practices in tenancy support, along with a commitment to advocating for members' rights and needs.
Essential Functions:
- Coordinate specialized care management for eligible members, including intake and screening, member assessments, and the development of individualized service plans tailored to meet housing needs.
- Develop and implement screening tools to identify member preferences, barriers to successful tenancy, and available options and resources to secure housing.
- Conduct thorough searches for available housing and present members with suitable housing options that align with their needs and preferences.
- Ensure effective service coordination by utilizing data systems for housing, such as Homeless Management Information Systems, to track member progress and resource availability.
- Assist members in securing housing by providing support with housing applications, gathering required documentation, and accessing other benefits that promote housing stability, including SSI, SNAP, and housing vouchers.
- Help members maximize their allowable benefits under community social services and the Housing Supports Program to subsidize rent costs and utilize ILOS-covered benefits for housing-related expenses.
- Assist members with requests for reasonable accommodations to ensure their housing needs are met.
- Communicate and advocate on behalf of members with landlords; facilitate landlord education and engagement; provide coaching to members on developing and maintaining relationships with landlords and/or property managers.
- Maintain familiarity with Continuum of Care standards and guidelines for the region, collaborating with CoC workgroups and housing service organizations to mitigate tenancy risks.
- Possess knowledge of Public Housing Agencies and eligibility guidelines for voucher programs such as Housing Choice, Section 202, and Section 811.
- Coordinate in-home health care services and supports as needed to ensure care is available to members in support of successful tenancy and home living.
- Identify, coordinate, and assist with funding for non-emergency, non-medical transportation to enhance members' mobility and access to housing resources.
- Create housing sustainment plans for members, including monthly budgets, and provide early intervention for behaviors that may jeopardize housing stability (e.g., late rental payments, hoarding, substance use, or lease violations).
- Educate members on their rights and responsibilities as tenants and landlords under the Fair Housing Act, empowering them to navigate housing challenges effectively.
- Connect members with community resources to prevent eviction when housing stability is at risk, ensuring they receive timely support.
- Provide independent living and life skills education and training, including budgeting, financial literacy, employment support, and connections to community resources to foster housing stability.
- Perform any other job related duties as requested.
Education and Experience:
- Bachelor's degree in Social Service, Human Service, Organizational Leadership or related field required
- Equivalent years of relevant work experience may be accepted in lieu of required education
- Five (5) years of program development, implementation, and evaluation in housing supports and services required
- Healthcare and/or managed care experience preferred
Competencies, Knowledge and Skills:
- Microsoft Suite skills
- Relationship Management skills
- Communication, graphic development/presentation skills
- Strategic management skills
- Planning, problem identification, and resolution skills
- Experience in the management of large data project including responsibility for meeting deadlines, accuracy requirements and reporting to upper management
- Familiarity with HMIS (Homeless Management Information Systems) or similar
- Excellent customer service skills
- Ability to work independently and within a team environment
- Critical listening, thinking skills, and verbal and written communication skills
- Decision making/problems solving skills
- Knowledge of housing services landscape
Licensure and Certification:
Working Conditions:
- General office environment; may be required to sit or stand for extended periods of time
- Travel is not typically required
Compensation Range:
$54,500.00 - $87,300.00
CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.
Compensation Type (hourly/salary):
Salary
Organization Level Competencies
This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.
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