Hotel Front Desk Guest Service Agent

Be the smile that starts every great stay!

Holiday Inn Express - Moline, IL (located next to the Quad City International Airport) is currently adding a  Front Desk Guest Service Agent to our team! 

 Must have weekend availability.

 

Who We Are:

Frontier Hospitality Group has been locally owned since 1950. We operate eight hotels across five fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles.

 

Essential Duties and Responsibilities:

• Provides high-quality customer service.
• Handles guest reservations.
• Answers and transfers phone calls.
• Handles guest check-ins and outs along with questions, complaints, etc.
• Shuttles the guests to and from the airport.
• Other duties as required with the department.

 

Qualifications and Requirements:

• Previous hotel or relevant customer service experience.
• Proficient in Microsoft Excel, Word, and Outlook.
• Ability to work weekends and holidays.

Hotel Address: 2100 69th Ave., Moline, IL 6126

 

EOE/AA/Disabled Veteran

Frontier Hospitality Group is an Equal opportunity Employer and participates in the E-Verify program to verify the employment eligibility of all new hires.