About Us
At Nutrislice, were revolutionizing digital ordering, menus, and signage automation. As a leading foodservice SaaS provider, we power more than 20,000 locations around the globe. Our platform helps clients from schools to hospitals to corporate cafes deliver better dining experiences with cutting-edge technology.
Were a team of creators and doers, constantly seeking fresh perspectives to solve meaningful problems. In this role, youll have the chance to experiment, iterate quickly, and build impactful features that shape how people interact with food. If youre passionate about driving change and growing in a collaborative, hands-on environment, wed love to hear your ideas.
About the Position
The Hardware Operations function is responsible for coordinating the deployment and lifecycle management of Nutrislice hardware, including digital signage displays, media players, digital labels, and ticket printers.
This role reports to the Sr. Manager of Hardware Operations and supports day-to-day logistics, including placing hardware orders, coordinating installations, tracking shipments, and maintaining records. This role requires a basic understanding of digital signage systems and hardware to ensure accurate and effective deployment.
This person independently manages implementations for standard hardware orders. The person also provides support to the Sr. Manager on complex installations. This role is responsible for updating databases and spreadsheets that support the daily operations of the Hardware function at Nutrislice.
In addition, overall duties include operating, servicing, and maintaining technical aspects of Nutrislices digital signage system. The person has a solid understanding of computer networking, digital signage and software applications.
Responsibilities include:
Hardware Logistics & Procurement
Accurately place hardware orders with vendors based on verified client requirements (model, quantity, shipping details)
Track shipments, confirm deliveries, and manage any issues with vendors or logistics
Maintain detailed records of hardware purchases, warranties & inventory
Project Coordination
Manage hardware implementations for standard rollouts from order to deployment
Support the Sr. Manager of Hardware Operations in coordinating complex installations
Maintain project timelines, stakeholder communications, and milestone tracking across cross-functional teams
Assist with scheduling and coordinating on-site hardware installations
Client & Technical Support
Provide phone and email-based technical assistance to clients and contracted field technicians
Troubleshoot basic display systems, media players, digital labels, and ticket printers; escalate unresolved issues appropriately
Additional Duties
Contribute to process documentation and internal knowledge bases
Take on other duties and responsibilities as needed to support Nutrislices hardware and client success initiatives
Qualifications
2-3 years project coordination related experience
Ability to independently manage multiple projects concurrently
Strong technical aptitude and ability to translate technical concepts for non-technical clients
Knowledge of digital signage, commercial display solutions, and/or interactive kiosk industries (preferred)
Bachelors Degree (preferred)
Basic user of SalesForce and Microsoft Office
Basic understanding of network protocols and terminology
Exceptional organization and written communication skills
Benefits include:
Remote work - We are a remote-first company!
Insurance - Health, Dental, Vision
401k with match
Salary range of $40,000-$50,000
Important Details:
Nutrislice is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law.