Heartland Mutual Insurance is a community-driven company focused on delivering exceptional service. The Finance Representative I will handle customer inquiries, process payments, and assist with finance tasks to ensure efficient operations.
Responsibilities
- Dealing directly with both internal and external customers to ensure premiums are received in an efficient and timely manner
- Applying payments received via online banking, credit card and cheques
- Attending to broker and insured inquiries via email and telephone
- Processing policy changes regarding billing methods
- Assist with other Finance tasks as required
Skills
- High school diploma is required
- Fluency in English with excellent written, oral and telephone communication skills
- Well organized and has an affinity to numbers
- Successful experience in a customer service environment
- Must have a positive attitude
- Ability to manage multiple complex tasks
- Basic Microsoft Word and Excel skills are essential
- Maintain professional standards in stressful situations in a fast paced environment with shifting priorities
- A college diploma in Business and/or Accounting
Benefits
- Health and dental coverage
- Generous pension plan
- Incentive plan
- Paid time off
Company Overview
Heartland Farm Mutual Inc. became a legal entity, formed from the merger of North Waterloo Farmers Mutual and Oxford Mutual. It was founded in 1874, and is headquartered in Waterloo, Ontario, CAN, with a workforce of 51-200 employees. Its website is https://www.heartlandfarmmutual.com/.