At arenaflex, we're dedicated to making a difference in the lives of our customers and employees alike. As a leading retail company, we're always looking for talented individuals to join our team and help us achieve our goals. As a Virtual Receptionist/Data Entry Clerk, you'll play a vital role in supporting our National Services & divisional offices, ensuring that our network of stores and warehouses run smoothly.
**About arenaflex**
arenaflex is a dynamic and innovative company that's committed to providing our customers with the best possible shopping experience. We're a team of passionate individuals who are dedicated to making a difference, and we're always looking for like-minded people to join us. With a strong focus on customer satisfaction, quality products, and excellent service, we're a company that's always striving to be the best.
**Job Summary**
As a Virtual Receptionist/Data Entry Clerk, you'll be responsible for providing administrative support to our National Services & divisional offices. This will include a range of tasks such as sorting and distributing mail, managing postage and mail accounts, and ensuring that office supplies and common areas are stocked, clean, and organized. You'll also be responsible for setting up IT meetings, creating and replacing ID badges for IT employees, and supporting coverage of the reception desk.
**Key Responsibilities**
* Maintains full knowledge of IT department structure, knowing which leaders oversee each team
* Sorts, scans, and distributes mail and internal correspondences throughout the arenaflex campus and satellite locations
* Manages postage, mail accounts, and incoming and outgoing mail
* Ensures office supplies and all common areas are stocked, clean, and organized
* Sets up IT meetings and removes set up once the meeting convenes
* Creates and replaces ID badges for IT employees
* Supports coverage of the reception desk, including answering phones, directing visitors, issuing and deactivating employee and visitor badges
* Performs all assigned tasks accurately, efficiently, and in accordance with applicable policies and procedures
* Complies with arenaflex privacy and security requirements and policies if job responsibilities include possible access to confidential and/or sensitive information
* Other duties as assigned
**Job-specific Competencies**
* Consistently demonstrates the Mindsets, arenaflex Acts Competencies and Professional Skills (M.A.P.) as outlined for the role
* Gives attention to detail and follows instruction
* Excellent verbal and written communication skills
* Ability to prioritize and work under strict deadlines
* Ability to work both independently and within a team environment
* Ability to stay organized and multi-task efficiently
* Ability to interpret and apply company policies and procedures
* Establishes goals and works toward achievement
* Provides prompt and courteous customer service
* Proficient in Microsoft Office Suite
* Proficiency in typing and data entry
**Education and Experience**
* High School Diploma / GED required
* Or, a combination of education and experience providing equivalent knowledge
**Physical Requirements**
* Work is performed in an office environment where a computer, telephone, and other office equipment are used as needed to perform duties
* Regularly required to sit, reach, grasp, stand, and move from one area to another
* Constantly and repeatedly use keyboard/mouse
* Occasionally required to push, pull, bend, lift, and move up to 25 lbs
**Benefits and Perks**
* Competitive wages and benefits, including:
+ 401(k) Plan
+ Company 401(k) Matching Contributions
+ Employee Assistance Program (EAP)
+ PerkSpot National Discount Program
* Medical, Prescription, Dental & Vision Insurance
* Generous Vacation Time & 7 Paid Holidays
* Up to 6 Weeks Paid Parental Leave at 100% of pay
* Up to 2 Weeks Paid Caregiver Leave at 100% of pay
* Short and Long-Term Disability Insurance
* Life, Dependent Life and AD&D Insurance
* Voluntary Term Life Insurance
**Work Environment and Culture**
As a Virtual Receptionist/Data Entry Clerk, you'll be working in a remote environment, which means you'll have the flexibility to work from home and enjoy a better work-life balance. Our company culture is built on a strong foundation of teamwork, innovation, and customer satisfaction. We're a company that's always striving to be the best, and we're looking for like-minded individuals to join us on this journey.
**How to Apply**
If you're a motivated and organized individual who is passionate about providing excellent customer service, we'd love to hear from you. Please submit your application, including your current resume, to [insert contact information]. We can't wait to hear from you and learn more about your qualifications and experience.
**Equal Employment Opportunity**
arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's inclusive and respectful of all employees, and we're proud to be an equal opportunity employer.