At arenaflex, we're dedicated to making a difference in the lives of our customers and employees alike. As a leading retail company, we're constantly striving to innovate and improve our services. Our team of administrative professionals plays a vital role in ensuring the smooth operation of our National Services & divisional offices, allowing our network of stores and warehouses to run efficiently. If you're a highly organized and detail-oriented individual with excellent communication skills, we'd love to hear from you.
**Job Summary:**
We're seeking an experienced Virtual Receptionist/Data Entry Clerk to join our remote team. As a key member of our administrative support team, you'll be responsible for providing exceptional customer service, managing mail and correspondence, and maintaining the organization and cleanliness of our office spaces. If you're a team player with a passion for delivering high-quality results, we encourage you to apply for this exciting opportunity.
**Key Responsibilities:**
* Maintains full knowledge of the IT department structure, knowing which leaders oversee each team
* Sorts, scans, and distributes mail and internal correspondences throughout the arenaflex campus and satellite locations
* Manages postage, mail accounts, and incoming and outgoing mail
* Ensures office supplies and all common areas are stocked, clean, and organized
* Sets up IT meetings and removes setup once the meeting convenes
* Creates and replaces ID badges for IT employees
* Supports coverage of the reception desk, including answering phones, directing visitors, issuing and deactivating employee and visitor badges
* Performs all assigned tasks accurately, efficiently, and in accordance with applicable policies and procedures
* Complies with arenaflex privacy and security requirements and policies if job responsibilities include possible access to confidential and/or sensitive information
* Other duties as assigned
**Job-Specific Competencies:**
* Consistently demonstrates the Mindsets, arenaflex Acts Competencies, and Professional Skills (M.A.P.) as outlined for the role
* Gives attention to detail and follows instruction
* Excellent verbal and written communication skills
* Ability to prioritize and work under strict deadlines
* Ability to work both independently and within a team environment
* Ability to stay organized and multi-task efficiently
* Ability to interpret and apply company policies and procedures
* Establishes goals and works toward achievement
* Provides prompt and courteous customer service
* Proficient in Microsoft Office Suite
* Proficiency in typing and data entry
**Education and Experience:**
* High School Diploma / GED required
* Or, a combination of education and experience providing equivalent knowledge
**Physical Requirements:**
* Work is performed in an office environment where a computer, telephone, and other office equipment are used as needed to perform duties
* Regularly required to sit, reach, grasp, stand, and move from one area to another
* Constantly and repeatedly use keyboard/mouse
* Occasionally required to push, pull, bend, lift, and move up to 25 lbs
**Benefits and Perks:**
* Competitive wages and benefits, including:
+ 401(k) Plan
+ Company 401(k) Matching Contributions
+ Employee Assistance Program (EAP)
+ PerkSpot National Discount Program
* Medical, Prescription, Dental & Vision Insurance
* Generous Vacation Time & 7 Paid Holidays
* Up to 6 Weeks Paid Parental Leave at 100% of pay
* Up to 2 Weeks Paid Caregiver Leave at 100% of pay
* Short and Long-Term Disability Insurance
* Life, Dependent Life, and AD&D Insurance
* Voluntary Term Life Insurance
**About arenaflex:**
arenaflex is a leading retail company dedicated to making a difference in the lives of our customers and employees. We're constantly striving to innovate and improve our services, and our team of administrative professionals plays a vital role in ensuring the smooth operation of our National Services & divisional offices.
**How to Apply:**
If you're a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your current resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you!