At arenaflex, we're on a mission to revolutionize the way healthcare services are delivered, and we're looking for a highly skilled and motivated Pharmacy Technician to join our remote team. As a key member of our operations team, you will play a critical role in ensuring the smooth functioning of our pharmacy services, providing exceptional customer service, and maintaining the highest standards of accuracy and efficiency in data entry and claims adjudication.
**About arenaflex**
arenaflex is a leading healthcare organization dedicated to providing innovative solutions and exceptional patient care. Our commitment to excellence is reflected in our state-of-the-art facilities, cutting-edge technology, and a team of dedicated professionals who share a passion for delivering high-quality healthcare services. As a remote employee, you will be part of a dynamic and supportive team that values collaboration, innovation, and continuous learning.
**Job Summary**
We are seeking an experienced Pharmacy Technician to join our remote team, responsible for performing various services, including data entry, provider/patient/third-party outreach, claim adjudication, prior authorizations, and customer service. The ideal candidate will possess a strong background in pharmacy operations, excellent communication skills, and the ability to work independently in a remote setting.
**Essential Duties and Responsibilities**
The following duties are normal for this position, but not exhaustive. Other duties may be required and assigned.
* Follow company policies and procedures, including register performance, security issues, and confidentiality.
* Assist the pharmacist by receiving new written or electronic prescriptions or refill requests, verifying accuracy and completeness of patient information, and ensuring compliance with state and federal regulations.
* Receive new prescriptions from doctors' offices, gather necessary information, and refer medical questions to the pharmacist.
* Access, input, and retrieve patient and prescription information into and from the computer, accurately billing insurance and generating labels for medications.
* Complete third-party claims adjudication, addressing rejections in a timely manner and making necessary provider and third-party calls.
* Maintain effective communication with staff, patients, customers, and co-workers regarding data entry processes, denied claims, and daily progress.
* Develop courteous and professional relationships with patients, customers, and co-workers.
* Work with the pharmacist to ensure proper Medicare DMEPOS paperwork is complete, provide appropriate product to the customer, and maintain accurate billing records.
* Ensure all controlled substance dispensing rules are followed (MMEs, PDMP, date of last fill).
* Conduct patients, provider, and third-party outreach calls as necessary.
* Assist stores in completion of MTMs and data collection.
* Assist RDOs to complete tasks as necessary for the Operations team.
* Perform other duties as assigned.
**Qualifications**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Minimum of 3 years pharmacy technician experience
* Extensive knowledge of arenaflex's pharmacy management system (Pioneer Rx) is required
* Missouri Board of Pharmacy licensed Pharmacy Technician
* Excellent interpersonal, oral, and written communication skills
* Ability to be self-motivated
* Excellent troubleshooting and problem-solving skills or the ability to use resources to resolve issues
**Education and/or Experience**
* High school diploma or GED; strong science background; knowledge of the metric system and good math skills; familiarity with pharmacy terminology, medication names, and aseptic techniques desirable
* Current national pharmacy technician certification required
* Minimum of 3 years of Retail Pharmacy Technician experience required
**Board of Pharmacy Registration**
Pharmacy technicians must be registered with the Missouri Board of Pharmacy.
**What We Offer**
As a remote employee of arenaflex, you will enjoy a range of benefits, including:
* Competitive salary and benefits package
* Opportunities for career growth and professional development
* Collaborative and supportive work environment
* Flexible remote work arrangement
* Access to cutting-edge technology and resources
* Recognition and rewards for outstanding performance
**How to Apply**
If you are a motivated and experienced Pharmacy Technician looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!
**Equal Employment Opportunity**
arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion.